Internship: Systems and Application Support

Join us at NATO Communications & Information Agency and immerse yourself in the diverse environment of an international organization, where your knowledge and fresh perspective will be truly valued. You will have the opportunity to work with colleagues from the NATO 30 member states and collaborate on ground-breaking projects.

We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. We are on the frontlines against cyber-attacks and in the midst of a fundamental transformation to exploit technology to better perform its mission: we are leading NATO's digital endeavor.

Through our internship programme, we aim to bring new innovative ideas into the Alliance. You will get a first-hand look at the inner workings of an international tech organisation, while adding valuable skills and experience to your CV.

**About the Programme**

Internships last between 3 to 10 months, and may commence at any point during the calendar year. With the support from our Security team you will have to obtain a security clearance before taking up your post with us, so we are flexible on your potential start date.

During this programme you will join and support different teams and the same time you will learn from our business experts via on-the-job training and shadowing.

**Eligibility Criteria**

As an Intern at the NCIA, you’ll be expected to be able to relate and network well with your colleagues by being able to easily establish good relationships across the Agency and work with people at all levels. By building an effective network of contacts, you will create and innovate by producing new ideas, approach or insights to the projects and activities that you will undertake. We expect our Interns to deliver results by focusing on the needs of your stakeholders and work in a systematic, methodical and orderly way to achieve your projects or activity goals.

You need to be national of a NATO member country, be currently studying towards a university-level degree or have recently graduated, in the past 12 months, and have strong communication skills in English, both written and oral.

In order to assess your eligibility for the Internship Programme, please attach the following documents:

- Copy of university qualifications you have completed and/or
- Proof of ongoing studies with the dates clearly mentioned if you are still studying.

**Internship Description**

Internship duration**:6 months**

You will be based in **Mons, Belgium **and you will:

- Act as an Administrative Assistant for logistics inventory account holder or Asset for IT asset account and inventory
- Be responsible for supporting the Logistics Functional Systems Team in an Agile collaborative environment
- Install and Administer Logistics Functional Systems in a Windows, Azure and VMware environment
- Contribute to solving problems and troubleshooting complex technical issues
- Collaborate, working side by side with military and civilians of all backgrounds and disciplines
- Act as the Communications and Information Systems support point of contact for both internal and external customers
- We would like you to: _
- Have a Degree or Diploma in Computer Science or related studies
- Have knowledge of CIS inventory and IT Help/Service Desk (desirable)
- Ideally have knowledge of ITIL (Incident Management)
- Have good communication and interpersonal skills
- Be customer focused and great at solving problems, troubleshooting, designing and implementing solutions to complex technical issues

For more details please review the job description here.

**Compensation**

You will be compensated at a **fixed taxable rate **of 1140.60 EUR per month, based on 38 hours of work per week and for travel expenses.

Please note that all interns must be security cleared prior to taking up their internship and for that reason we need some flexibility in the internship start date and end date.

**To learn more about NCI Agency and our work, please visit our **website **.