Satcom System Manager

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

**Who we are supporting**

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

**The program**

**Assistance and Advisory Service (AAS)**

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

**Role ID - 2025-0250**

**Role Background**

The NCI Agency has been established with a view to meeting the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange.

The NATO Communications and Information Agency (NCI Agency) is dedicated to acquiring, deploying, and defending communication systems for NATO's political decision-makers and Commands. It operates on the frontlines against cyber-attacks, collaborating closely with governments and industry to prevent future debilitating attacks. The NCI Agency plays a crucial role in maintaining NATO's technological edge and ensuring the collective defence and crisis management capabilities of the Alliance. In pursuit of our mission, we require specialized advisory services to enhance our interim workforce capacity.

**Role Duties and Responsibilities**
- Administer and maintain Microsoft infrastructure, including:

- Active Directory, DNS/DHCP, WSUS, Group Policy, and legacy Windows Server environments.
- Support the lifecycle of Cisco-based network infrastructure, including, but not limited:

- VLAN configuration, VPN Configuration, routing/switching, port security, device backups, and firmware updates.
- Manage patching, system updates, and software baselines across supported infrastructure.
- Conduct system performance monitoring, fault analysis, and troubleshooting of critical issues.
- Maintain configuration documentation and ensure alignment with approved baselines.
- Support and maintain security accreditation posture, ensuring system compliance with NCIA security policies and STIGs (Security Technical Implementation Guides).
- Assist with security audit preparations and follow-up actions, including corrective measures and control evidence gathering.
- Monitor system logs and event management tools; escalate security events as per agency protocols.
- Coordinate with cybersecurity, engineering, and operations teams on changes and upgrades.
- Participate in service improvement initiatives, including modernization of existing systems.
- Manage Agency backup solutions, ensuring successful execution, integrity checks, and recovery readiness.

**Essential Skills, Experience and Certifications**
- Bachelor's degree in Information Technology, Cybersecurity, or a related field.
- Minimum 5 years of experience in system and network administration.
- Expertise in Windows Server platforms, Active Directory, WSUS, and backup solutions. Proficiency in Cisco Solutions, including knowledge of Cisco authentication