Functional Enterprise Architect
il y a 7 jours
**Role Overview**
As part of the **Service Center Transformation Program**, we are seeking a **Functional Enterprise Architect**to **lead the solution selection process**aimed at **rationalizing the IT and data landscape**.
**Key Responsibilities**
- **Map**functional business needs and requirements with **appropriate IT solutions**.
- **Rationalize and harmonize**the enterprise architecture for overlapping functionalities.
- **Support**the **Solution Selection Board**in making strategic decisions regarding servicing scope.
- **Evaluate and recommend**solutions that meet both current and future organizational needs.
- **Develop and assess business cases**for proposed solutions.
- **Collaborate**with cross-functional teams within the **Kalimera Program**to ensure alignment with transformation objectives.
**Required Competencies**
- Strong experience in **Enterprise Architecture**methodologies and frameworks.
- Solid understanding of **Microservices Architecture**.
- Knowledge of **CRM**and **CCaS (Contact Center as a Service)**solutions.
- Proven ability to **build and assess Business Cases**.
- Experience with **APIs**, **Data Storage**, and **Cloud**environments (major vendors).
- Background or familiarity with the **Banking Industry**.
- Understanding of **Service Centre**operations is a plus.
**QUESTIONS TO BE ANSWERED UPON SUBMISSION**
**How many years of experience with**
- **Enterprise Architecture**methodologies and frameworks.
- f **Microservices Architecture**.
- **CRM**and **CCaS (Contact Center as a Service)**solutions.
- **Business Cases**.
- **APIs**, **Data Storage**, and **Cloud**environments (major vendors).
- **Banking Industry**
- **Service Centre**operations
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