Business Analyst – Digital Channels
il y a 1 jour
Business Analyst – Digital Channels (App & Web) – FreelanceWe are seeking a Business Analyst to support a client operating in a regulated environment, working on digital channels including mobile applications and web platforms.The consultant will work with product, marketing, IT, UX, and other stakeholders to define, analyse, and deliver functional changes across digital channels. The role focuses on requirement definition, functional analysis, development follow-up, and testing activities within an Agile/Scrum setup.ResponsibilitiesParticipate in the definition and development of new features and improvements for digital channels in collaboration with the Product OwnerPerform functional analysis and document requirements in the form of user stories with acceptance criteriaCoordinate with stakeholders including IT, UX/UI, Marketing, Legal, and SecurityGather and validate prospect and customer needs together with business and marketing teamsAnalyse user behaviour and channel usage dataDefine functional and UX-related improvementsMaintain visibility on the backlog and contribute to prioritisation activitiesFollow up on development activities and support the delivery team during implementationParticipate in Agile/Scrum ceremonies, including daily and weekly meetingsFollow up on user testing activitiesDefine and execute test plans and test cases together with the test teamBrief internal teams (e.g. contact centre, administrative teams) on functional changesProfile4+ years of experience as a Business AnalystExperience as a functional analyst, user story writing, and functional testingExperience coordinating with multiple stakeholdersAdditional DetailsSENIORITY: Medior – SeniorSTART DATE: ASAPDURATION: Long-term (extension possible)CONTRACT: FreelanceLOCATION: BrusselsHOURS PER WEEK: 40LANGUAGES: English (French and/or Dutch is a plus)
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Digital Business Analyst
il y a 1 jour
Brussels, Belgique Bonapolia Temps pleinThe Digital Business Analyst identifies and collects the Business’ needs, analyses and defines the Business’model using conceptual modelling techniques and methods and acts as the interface between delivery and business teams (also IT). Bridging the needs of the business with the use of IT Acting Risk, quality and issue...
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Senior Business Analyst
il y a 4 semaines
Brussels, Belgique DigiTribe Temps pleinDigital Business Analyst - Accounts, Reporting & TransactionsMission ContextThe mission of the Digital Business Analyst is to drive the development and optimization of digital channels for corporate banking customers and users, by aligning business objectives with digital strategies. This involves analyzing business needs, identifying digital solutions,...
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Randstad Digital
il y a 3 semaines
Brussels, Belgique Randstad Digital Temps pleinAre you the bridge between business needs and IT solutions? Do you have the expertise to translate complex processes into clear, actionable requirements? At Randstad Digital, we are continuously expanding our talent pool of driven Senior Business Analysts to support our clients' digital transformations in the Brussels area. Whether you prefer the stability...
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Customer Journey Expert
il y a 1 semaine
Brussels, Belgique ING Temps plein**Customer Journey Expert - Digital Channels** **Level 15 | 100% fixed contract | Brussels** **Your role & work environment** As a **Customer Journey Expert (CJE) Digital Channels**, you will analyse the behaviour of our customers when banking digitally, as well as the processes of digitizing sales and services at ING. Armed with those insights, you will...
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Senior Digital Business Analyst – Energy Transition
il y a 2 semaines
Brussels, Belgique Navio | Digital, Data & AI Temps pleinLocation: Belgium | Contract Type: Freelance or PayrollNavio Digital partners with leading energy players on large-scale digital and business transformation programs driving the energy transition.We are currently looking for a Senior Business Analyst to join our team and contribute to impactful projects in this context.Your RoleAnalyze and document business...
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Business Analyst
il y a 2 semaines
Brussels, Belgique Le Groupe P&V - De P&V Groep Temps pleinÊtes-vous une personne analytique, structurée et orientée solutions? Aimez-vous comprendre en profondeur les besoins métier, fluidifier les processus et accompagner le changement dans des environnements commerciaux dynamiques? Êtes-vous à l'aise pour faire le lien entre le business et l'IT? Alors ce rôle est pour vous.Nous recherchons un e Business...
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Digital business analyst
il y a 1 semaine
Brussels, Belgique Sparagus Temps pleinLanguages: FR/NL and ENThe retail industry is rapidly changing, as is the IT landscape of a leading retail organization. Topics such as mobile solutions, digital platforms, e-commerce & quick commerce, real-time data integration, AI, digital marketing, smart scan, hybrid sales devices, mobile payments, loyalty programs, identity management, and more are...
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Digital business analyst
il y a 1 semaine
Brussels, Belgique Sparagus Temps pleinLanguages: FR/NL and ENThe retail industry is rapidly changing, as is the IT landscape of a leading retail organization. Topics such as mobile solutions, digital platforms, e-commerce & quick commerce, real-time data integration, AI, digital marketing, smart scan, hybrid sales devices, mobile payments, loyalty programs, identity management, and more are...
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Brussels, Belgique ING Bank N.V. Temps pleinSenior Customer Journey Expert at Digital Business Banking Channels - Telelink Renewal Digital Business Channels 50% work from home **GJA**: 16 Ensure an excellent customer experience for our Business customers : stay up to date on digital trends and (multi-)banking products, and have a deep understanding of advanced business customer’s channels’ needs...
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Product Owner
il y a 1 jour
Brussels, Belgique ING Bank N.V. Temps plein**Your role & work environment**: Always wanted to work on the most important channel of ING, namely our mobile app? **Well, then we are looking for you**: the Digital Channels Product Area, part of the Digital, Assisted and Customer Interaction (DACI) Tribe, is looking for a Product Owner for one of the squad working on the app. This Squad is responsible to...
