Digital Workplace Engineer

il y a 2 jours

BEL Bruxelles, Belgique Pluxee Temps plein

Permanent Regular

Job Description:

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

🚀 Your next challenge
As a Workplace Engineer, you will play a vital role in ensuring the seamless operation of the digital workplace. This role involves providing technical support, managing endpoint devices, automating repetitive tasks, and enhancing user productivity through consistent and secure IT service delivery. You will be the bridge between end users and the broader IT infrastructure.

What you’ll be doing:

• Provide Level 1 and Level 2 support for end-users via ticketing systems, phone, and in-person channels.

• Diagnose and resolve technical issues related to workplace hardware, software, printers, VPNs, Office 365, and collaboration tools.

• Configure and deploy laptops and user accounts for onboarding and manage offboarding processes securely.

• Manage endpoint configurations, patches, and policies using tools like Tanium, Intune or similar solutions.

• Create and maintain automation scripts (e.g., PowerShell) to improve support efficiency.

• Maintain accurate IT asset inventories and ensure compliance with internal processes.

• Contribute to IT documentation, knowledge base articles, and user guides.

• Escalate unresolved issues appropriately and track tickets to resolution.

🌟 You’re a match

Soft Skills

• Strong customer service orientation and communication skills.

• Proactive, organized, and able to prioritize tasks independently, also in stressful situations.

• Comfortable in multicultural and dynamic environments.

Knowledge and Experience

• Degree in Information Technology or equivalent practical experience.

• 3–5 years in IT support or workplace engineering roles.

• Strong knowledge of Windows, Active Directory, Microsoft 365, and networking fundamentals.

• Hands-on experience with endpoint management tools (e.g., Tanium, Intune, SCCM).

• Proficiency in scripting languages such as PowerShell for task automation.

• Experience with ticketing systems like ServiceNow or Jira.

• Fluent in French or Dutch, with English being mandatory.

Must-Have Certifications

• Microsoft Certified: Endpoint Administrator Associate (MD-102)

• Microsoft Certified: Modern Desktop Administrator Associate (MD-100 & MD-101)

• Microsoft 365 Certified: Fundamentals (MS-900) – strongly recommended

📍 Your location
Brussels (hybrid)

☀️ Happy at work
1) A meaningful job: Be the change Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun
3) An empowering environment: Be yourself At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.

Permanent RegularJob Description:Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Pub...

Salaire estimé

50.400 € - 87.360 € //an

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