Senior Business Change Consultant

Mission objectives:

The objective of the mission is to:

• Ensure the monitoring and operationalization of the change management approach defined with and by the program team;
• To identify the challenges of the transformation within the business teams and to link this with the program team;
• Working in symbiosis with the change management team (2 people) and the program team (program manager, analysts, technical teams (Odoo integrator)) and key business people (PMO, business managers and sponsor);
• Ensure that operational teams understand the challenges of the transformation and adopt the new ways of working and the new tools put in place.
• Help refine appropriate communication plans involving stakeholders (internal, external) and adapting to the program's requirements

The change management expert will need to:

• Build trust with key people within the business and collaborate closely with them;
• Use and co-create tools to enable the transition from AS-IS to TO-BE by focusing on the human aspects of this transformation.
• Report to the lead change manager.

Soft Skills:

• Listening and understanding (empathy), as well as the ability to lead change and manage human relationships;
• Ability to get others to work towards a common goal; (influencer, facilitator)
• Capable of guiding teams from a non-hierarchical position, motivating and coaching them to achieve objectives (guide and coach)
• Structured, methodical and flexible, capable of managing their work autonomously and in an integrated manner (structure and rigor)
• Work organization taking into account the objectives and requirements of the schedules (organized)
• Assertive, diplomatic, able to adapt to different types of interlocutors
• Results-oriented, with a positive attitude, a sense of initiative, and a knack for finding solutions (positive)
• Possessing a genuine team spirit, a recognized sense of collaboration and mutual support; (collaborative)
• Excellent communication skills; (communicative)
• Excellent active listening skills; (active listening)
• Ability to build strong credibility within the organization; (credible)
• Resilient and persevering;
• Look towards the future (visionary)
• Being able to adapt one's speech to audiences of varying levels (adaptability)
• Ability to take a step back from complicated situations and to maintain contact during complex and difficult exchanges.

Skills:

• Agile
• Certified - Executive program with recognized management schools (e.g., Vlerick, Solvay Business School, IMD or INSEAD)
• PROSCI Certified
• Certified Tuscany Guide
• coaching formation
• Communication Specialist 
• Knowledge and experience of "positive leadership" and techniques used to mobilize individuals and teams 
• Field experience (on-site mission with demonstrable tangible results): understanding of field situations 
• Lean Six Sigma 
• Stakeholder Management 
• Techniques of influence and persuasion 

Additional skills:

• A solid understanding of how people go through change and the change process;
• A good ability to quickly learn about and understand the organization;
• Be familiar with project management approaches and tools, as well as the different phases of a project;
• Ability to cooperate at all levels of the organization;
• Ability to identify the causes of a problem and its solutions;
• Excellent analytical and decision-making skills;