Sales Operations Analyst, Contracts

Johnson & Johnson is recruiting for Shockwave Medical Inc. a Sales Operations Analyst - Contracts, to be located in Belgium or France.

AboutMedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease? Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview

This role serves as the connective tissue of commercial operations, safeguarding pricing integrity, contractual compliance, and the accurate administration of GPO agreements. It works in close partnership with Sales, Finance, Legal, and IT to translate complex contractual frameworks into reliable systems, trusted data, and audit‑ready processes. Through thoughtful analysis and continuous improvement, the position strengthens operational rigor across Salesforce, Oracle, and enterprise reporting platforms. It also enables strategic growth by supporting new product launches, navigating complex sales scenarios, and anticipating contractual and compliance risk before it materializes.

Key Responsibilities

• Conduct monthly and quarterly audits for Finance and Legal to comply with external auditor requirements as it relates to Commercial Operations functions as well as supporting audits required by Customer entities such as GPOs.

• Create, maintain, and execute monthly analysis for GPO administration fees to administer accurate payments for GPO agreements.

• Self-direct and prioritize incoming requests for contract analysis.  Conduct analyses, develop conclusions & communicate recommendations to key stakeholders.

• Run reports to maintain data integrity of contract terms in SFDC and Oracle, support data report requests from sales or leadership, and reports to monitor company contracted compliance clauses.

• Maintain contracted consignment inventory values in SFDC and ensure that contracts are executed for all consignment customers.

• Maintain and update membership alignment in SFDC based on external data sets and recommend enhancements to scale for maintaining frequent changes.

• Ensure that monthly membership lists are updated in a timely manner.

• Recommend enhancements, provide user requirements, collaborate with IT, conduct user acceptance testing and train co-workers on software enhancements to improve operational efficiency and sales team access to data.

• Create, monitor, support and manage commercial, contract and sales operations reports and dashboards in Excel, Salesforce, Oracle and PowerBI.

• Oversee the integrity of the pricing process in connection with Customer Contracts.

• Provide support to sales team for contracting or quote generation requests as needed.

• Support new product roll outs or strategic business initiatives by ensuring proper system setup, cross functional process creation, and assessment of impact on Contract operations and create processes or request automation to support those initiatives.

• Work with Legal team to request amendments, new contracts and terminations for business needs such as new product launches, discontinuation of products, strategic business decisions that affect contracts.

• Analyze contracts and interpret them as requested; alert management to risks related to contract compliance or legal risk.

• Ensure that contract data being captured in SFDC is adequate and reportable.

• Partner with different stakeholders to build and streamline commercial operations processes and ensure alignment across multiple different functions.

• Engage in frequent interaction with sales, finance, and commercial operations teams to assist with questions, process improvements, and complex sales flows.

• Contribute to various day-to-day activities and manage projects within the commercial operations team and other departments as needed.

Requirements

• Bachelor’s Degree in business/technical field, or MBA, or 8+ years of directly related work experience.

• 4+ years’ experience in Sales Operations, Finance, or other analytical function creating data reports and analytics.

• Fluent English required; proficiency in an additional EU language is a plus, with French preferred.

• Strong background in a multi-disciplinary environment with the need for high flexibility.

• Experience in medical device or other life sciences industry is a plus.

• SFDC and/or Oracle experience is highly desired.

• Ability to analyze and interpret contracts and then communicate that to others in simple terms.

• Ability to partner with key stakeholders in driving goals

• Ability to efficiently and effectively handle multiple and shifting priorities.

• Self-motivated and able to work with minimal supervision.

• Highly organized with excellent time management skills and a strong attention to detail.

• Ability to manage ambiguity.