Digital Workplace Specialist
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Context:
Our client manages an enterprise Microsoft portfolio (Enterprise Agreement, Microsoft 365, Power Platform, Copilot) and a Digital Workplace ecosystem operated with several external partners. In a context of market renewal within the Digital Workplace, structuring of Software & Hardware Asset Management, and evolution of the I&O department's operating model, We are seeking an expert capable of managing these topics from end to end, from contractual governance to organizational support.
Missions
Microsoft Contract Management: Managing the Microsoft Enterprise Agreement in all its dimensions: true-up, renewal, license optimization (E3/F3, LTSC, Power Platform, Project Online…), positioning with regard to audits, financial monitoring and reporting to management.
Digital Workplace: Manage the contractual relationship and performance of Digital Workplace partners (SLA, governance, escalations, roadmap), in conjunction with the Digital Workplace Manager and operational teams.
Expert: Digital Workplace Services market renewal project – Contribute to the drafting of specifications, the analysis of offers, the sourcing strategy and the transition to the new provider(s).
Expert: SAM/HAM project – Define and implement the processes, tools and governance for managing software and hardware assets; ensure license compliance.
Support/ I&O operating model project: Supporting the I&O management's thinking on the target organization: process mapping, flow and role analysis, organizational impacts, preparation of workshops and management decisions.
SKILLS :
Expertise in Microsoft licensing (EA, M365, Power Platform, Copilot, LTSC) and associated contractual mechanisms
Ability to draft and defend market documents (specifications, RFI/RFP, bid analysis)
Enterprise architect vision: ability to connect contracts, processes, organization, and technology
Comfortable working with management and suppliers, with strong negotiation and governance skills
Skills
Enterprise Agreement Microsoft
IT Asset Management
Operating Model Design
Public sector
Technology and Business Digital Strategy
Languages
Dutch or French - Level Full professional proficiency
English