ICT Support

Il y a 11 heures

Brussels, Belgique ProUnity Temps partiel 500 € - 550 € Contrat
  • The provider will provide front-line support for the ICT service:
  • Management of incoming tickets via phone or via the GLPI ticketing system
  • Incident management: assistance to users for common cases (office automation, network, etc.)
  • Management of standard requests according to existing procedures (creation of a user, configuration of a PC, configuration of access)
  • Management of the inventory of the computer equipment: update (PC, telephones) according to requests
  • Escalation to the second support line if necessary

Skills
Intune
Networks (TCP/IP, DNS, VPN, firewalls)
Windows 11 and Office 365

Languages
Dutch - Level Passive knowledge
English
French - Level Native