Paxon, part of Bnode (formerly bpostgroup), is looking for an experienced VP Commercial Excellence to build and continuously improve the operating model, systems, data and capabilities behind our international commercial organisation.

Reporting to the CCO Paxon, you will establish the infrastructure through which Commercial operates. You will lead the end-to-end commercial operating model, CRM and systems, data quality, performance reporting, forecasting, onboarding, capability development and incentive administration to enable consistent and efficient execution across Paxon.

Your responsibilities

·        Own and continuously improve the end-to-end Lead-to-Agreement framework, including processes, roles, handoffs, controls and escalation requirements.

·        Govern the commercial systems landscape, including CRM, supporting technologies, product roadmaps, user roles and adoption standards.

·        Prioritise automation, AI-enabled productivity and system enhancements with IT and translate business needs into scalable capabilities.

·        Establish governance for customer, prospect and commercial master data, including standards, ownership, quality controls and remediation.

·        Own commercial KPI definitions, scorecards, dashboards, reporting standards and forecasting methodology.

·        Provide transparent performance insights and support leadership reviews, accountability and follow-up.

·        Create a scalable commercial onboarding, learning and enablement framework covering processes, CRM, sales methodologies, account management and negotiation.

·        Implement and administer approved sales incentive and commission plans with Finance and HR.

·        Drive productivity through simplification, standardisation, automation and the reduction of administrative workload.

·        Lead adoption and change across country, vertical and functional commercial teams.

Your profile

·        Minimum 10 years of relevant experience in Commercial Excellence, Sales Operations, Commercial Transformation, CRM, Sales Enablement or a related leadership role.

·        Strong experience with CRM platforms and commercial technology ecosystems.

·        Proven experience designing KPI frameworks, dashboards, forecasting methodologies and performance-management systems.

·        Strong knowledge of data governance, master data management, reporting integrity and business intelligence.

·        Strong project, programme and change-management capabilities, with a focus on adoption and sustainable improvement.

·        Experience in logistics, fulfilment, supply chain services or a related international B2B services environment is preferred.

·        Master’s degree in Business Administration, Economics, Marketing, Supply Chain Management, Logistics, Engineering or a related discipline.

·        Fluent English; additional languages are an asset.

Why Paxon?

This is an opportunity to professionalise and scale the commercial engine of Paxon. Working across Commercial, Finance, HR, IT, Data and Operations, you will improve how our teams manage opportunities, use data, forecast performance, develop capabilities and serve customers.

You will play a key role in creating a consistent, insight-driven and productive commercial organisation across our international network.

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €10 per working day 
• Hospitalization-, group- and disability insurances 
• A phone subscription, including 25GB data 
• A flexible renumeration plan, which allows you to customize your own benefits. A company car, bike leasing, public transportation, extra days off,... the choice is yours 
• Possibility to enter the Federal Mobility plan 
• Work/life balance, thanks to flexible working hours and the possibility to work from home  
• 20 days of statutory leave and 7 additional extralegal days off  
• An end-of-year and performance-based bonus and double holiday pay  
• Many benefits from more than 100 Bpost-partners