Support Mission UX Designer

Il y a 1 jour

Brussels, Belgique Onva-Rjv Temps plein
  • Design and optimization of the new website in accordance with the design system of the Social Security.
  • Translating user needs into user-friendly, accessible and consistent digital solutions.
  • Evaluate, simplify and improve existing communication channels, such as correspondence, emails and web content.
  • Conducting and analyzing user research through interviews, surveys, focus groups, and user testing.
  • Mapping the user experience and customer journey of citizens, employers and other target groups.
  • Organize and supervise workshops to gather user insights and identify improvement initiatives.
  • Researching and evaluating new communication channels and digital services.
  • Drafting wireframes, prototypes, and UX recommendations to support development projects.
  • Ensure compliance with accessibility guidelines (WCAG) and the consistent application of the design system.