IT Service Acceptance Specialist
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• Turning operational acceptance criteria into test cases through the requirements traceabilitymatrix, and setting a baseline for services being built or replaced
• Planning, specifying, running and recording user, site and operational acceptance tests,including performance, availability and failover checks
• Preparing test plans, readiness reviews and test reports, and following defects through to afix or an accepted workaround
• Monitoring priority projects: milestones, dependencies, scope and schedule changes, withdashboards and quarterly progress reviews
• Keeping the operational risk register current and running periodic risk assessments What you would bring
• A master's degree in computer science or engineering and around 5 years of relevant experience
• At least 3 years each of CIS project and service analysis and reporting, of planning andrunning acceptance testing, and of ITIL
• Experience of CIS projects in core communications and IT infrastructure
• Knowledge of system and service life cycle and quality management, ideally with PRINCE2 and ITIL
• Working skills in MS Office, Project, Visio, SharePoint and JIRA, and clear briefing andwriting skills
• A plus: PMP, PRINCE2 or ISTQB certification, and experience in an international military andcivilian setting Why this one is worth a look A full-year seat with an option year, at the point where projects hand over to operations andyour sign-off carries real weight.
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