Senior Business Analyst

Job description
• Evaluate business context, drivers, and expected outcomes to ensure alignment with strategic goals and stakeholder expectations.
• Elicit, validate, and document business needs using structured techniques to ensure clarity and traceability.
• Assess current and target business models to identify value streams, capabilities, and operational impacts.
• Map and evaluate existing processes to identify inefficiencies, bottlenecks, and improvement opportunities using industry-standard techniques.
• Create visual representations of workflows using standard notations to support analysis, communication, and solution design.
• Compare current and desired states to identify capability gaps, improvement areas, and potential solutions.
• Convert business requirements into functional specifications that guide solution design and development.
• Identify, assess, and document risks related to business processes, systems, and change initiatives, including mitigation strategies.
• Contribute to strategic documentation that defines scope, objectives, value proposition, and governance for initiatives (e.g. business cases, vision documents, charters, and security plans).
• Develop clear deliverables such as Business Requirements Documents (BRDs), Functional Specifications, and User Stories with acceptance criteria.
• Define and manage acceptance criteria; support test case design and user acceptance testing (UAT) to ensure requirements are met.
• Maintain requirements traceability (e.g., story/feature with test case) and manage change requests throughout the lifecycle.
• Document non-functional requirements (NFRs) (e.g., performance, security, usability) alongside functional requirements.
• Facilitate cross-functional communication among stakeholders, developers, and testers to ensure shared understanding and alignment. SPECIFIC EXPERTISE AND TECHNOLOGIES
• Good knowledge of information systems matters.
• Good knowledge of large organisation administrative business processes.
• Experience with enterprise software development in large-scale, complex information systems.
• Knowledge of analysis and modelling techniques aligned with BABOK and IEEE 29148, including user stories, use cases, acceptance criteria, state diagrams, and entity relationship models.
• Good knowledge of BPMN or UML or equivalent modelling approaches.
• Good knowledge of diagramming, modelling and wireframing tools (e.g. Microsoft Visio, Lucidchart, UML, BPMN, Axure, Balsamiq, Pencil).
• Knowledge of software development and governance methodologies, including Agile, Scrum, Waterfall, RUP, and ITIL.
• Experience with requirements management tools such as Jira or GitLab, including backlog practices (epics, user stories).
• Practical knowledge of Model Grant Agreements and programme-specific rules such as Horizon Europe, LIFE, and Digital Europe for Grant Agreement preparation, amendments, and reporting.
• Awareness of European Commission compliance requirements such as GDPR for participant data, eIDAS for digital signatures, and financial audit trails.
• Experience interpreting European Commission call documentation such as Work Programmes and Guides for Applicants to extract system requirements.
• Proficiency in requirements management, software development and collaboration tools such as Jira, Confluence, SharePoint and GitLab for creating, managing, and prioritising epics, user stories, backlogs, acceptance criteria and documentation.
• Ability to use data analysis tools such as SQL and Excel to assess usage patterns and identify user needs.
• Experience with system integrations, including APIs and manual data imports.
• Knowledge of testing methodologies for validating functionalities, including UAT scripts and regression testing. SKILLS
• Ability to onboard quickly, understand context, and contribute with minimal supervision.
• Ability to prepare business analysis deliverables while facilitating stakeholder input.
• Ability to tailor communication to business and technical audiences.
• Proficiency in synthesising complex information into clear presentations for senior stakeholders.
• Ability to apply structured analysis techniques to support evidence-based decisions.
• Ability to balance strategic alignment with detailed requirements and solution design.
• Ability to apply high quality standards.
• Ability to participate in multilingual meetings.
• Ability to build trust and influence decision-making.
• Ability to work in a team as well as autonomously.
• Results-oriented mindset, focused on delivering.
• Effective leadership and team management skills.