Lounge Operations Officer

Il y a 1 semaine

Brussels, Brussels-Capital, Belgique AsiaWorld-Expo Management Limited Temps plein
Wholly owned by Airport Authority Hong Kong, AsiaWorld-Expo (AWE) is one of the most versatile exhibition and event areas in Hong Kong, offering AWEsome value across an enormous diversity of events. AWE offers huge, column-free, integrated ground-access spaces with high ceilings, flexible configurations and ancillary services that can accommodate everything from rock concerts to global conventions and expositions to product launches. But our real value lies in our exceptionally experienced and professional staff working delicately with an AWEsome spirit to serving every client and realising their wishes. Responsibilities

Job Description
s in English version is available / 只提供英文版本 Plan, coordinate guest departure/arrival journey and conduct pre-occupation inspection and preparation of the lounge to ensure the lounge is in perfect condition of tidiness, cleanliness and maintenance prior to arrival of guest Ensure seamless and smooth in-lounge check in and security, immigration and custom clearance process as well as other logistic arrangements Collaborate with stakeholders such as Airport Authority, airlines, service partners and lounge service team to ensure a consistent and elegant guest journey from the moment of guest arrival until the moment of guest departure Provide a warm and personal welcome to guests on their arrival Provide feedback to supervisors on the performance of the service partners Assist in providing professional and high-quality lounge services as and when needed Perform any ad hoc assignments as required Requirements Degree holder with at least 2 years of relevant work experience. Candidates with an associate degree or secondary education level and a minimum of 5 years of relevant work experience will also be considered. Work experience in luxury hotels or airlines or airport will be preferred A good team player with good interpersonal, problem solving and organizational skills Detailed-oriented, Independent and able to work under pressure Familiar with MS Office applications Proficiency in spoken and written Chinese, English and Putonghua Shift duty is required Interested parties please click "Apply now" or email your full resume stating the present & expected salaries to HR Department via [email redacted, apply via Company website] Personal data collected will be used for recruitment-related purpose only. AsiaWorld Expo Management Limited is an equal opportunity employer.