IT Business Analyst

About Us
For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium. Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications. ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees. Find out more: www.itsgroup.com About the Job : Great assignments await you with our key account clients in rich and varied environments We are looking for an IT Business Analyst to join an ICT environment supporting the digital transformation of business activities within the energy sector. The role operates in a highly regulated environment, where compliance, reliability and operational excellence are essential. The IT Business Analyst acts as the bridge between business stakeholders and IT teams, translating business needs into clear functional requirements and supporting the design and implementation of appropriate IT solutions. The position combines business and process analysis, functional analysis, data analysis, stakeholder management, project coordination and change support. The consultant will contribute throughout the project lifecycle, from understanding and challenging requirements to testing, deployment and end-user support. The ideal profile has 3 to 5 years of experience as an IT Business Analyst, experience in Agile delivery environments, and strong analytical, communication and stakeholder management capabilities. Your

missions:
• Act as the key interface between business stakeholders and IT teams.
• Understand, analyze and challenge business needs and translate them into clear functional specifications.
• Analyze existing business processes and define improved future processes through AS-IS and TO-BE analysis.
• Identify process improvement and digital transformation opportunities.
• Recommend IT solutions that are aligned with business objectives, operational needs and regulatory requirements.
• Support the successful delivery and implementation of IT projects and solutions.
• Ensure that proposed solutions are fit for purpose and meet business expectations.
• Contribute to data-driven decision-making and continuous improvement.
• Identify and assess risks, gaps and inconsistencies throughout the project lifecycle.
• Coordinate effectively with business teams, IT teams and external partners.
• Support users throughout change, implementation and adoption.
• Ensure that projects and solutions respect the relevant regulatory and governance requirements.
• Contribute to overall project planning, coordination and delivery. Your activities: Business & Process Analysis
• Analyze and document AS-IS business processes.
• Define and document TO-BE processes.
• Gather business requirements from relevant stakeholders.
• Analyze and challenge requirements to ensure that the underlying business need is properly understood.
• Translate business requirements into structured functional specifications.
• Identify gaps, inconsistencies, risks and improvement opportunities.
• Recommend appropriate IT solutions based on business needs.
• Contribute to the improvement and optimization of business processes. Data, Reporting & Analysis
• Perform data analysis to support business decisions.
• Use data and reporting to support continuous improvement initiatives.
• Work with databases and data analysis as part of business and functional analysis activities.
• Identify relevant information required to support decision-making and solution validation. Solution Design & Delivery
• Collaborate with business stakeholders, IT teams and external partners to design and implement solutions.
• Ensure that proposed IT solutions are aligned with functional and business requirements.
• Support testing and validation activities.
• Contribute to deployment activities.
• Verify that delivered solutions meet business expectations and are fit for purpose. Project Coordination
• Contribute to project planning, coordination and delivery activities.
• Coordinate with the different parties involved in the project lifecycle.
• Manage multiple priorities simultaneously.
• Deliver expected results within tight deadlines.
• Maintain clear, accurate and structured project documentation.
• Monitor risks, gaps and inconsistencies throughout project execution. Change & User Support
• Support complex business transformation and change initiatives.
• Help users understand and adopt new processes and solutions.
• Provide support during implementation and change phases.
• Ensure appropriate knowledge transfer to end users.
• Facilitate communication between technical and non-technical stakeholders. Compliance & Governance
• Ensure that project activities and delivered solutions comply with applicable regulatory and governance requirements.
• Work effectively within a highly regulated environment where compliance, reliability and operational excellence are critical considerations. You have the following

skills:
Must-Haves Professional Experience
• 3 to 5 years of experience as an IT Business Analyst.
• Experience working in Agile delivery environments.
• Experience in project coordination.
• Experience in reporting and analysis.
• Experience with databases and data analysis. Business & Functional Analysis
• Ability to analyze business needs and processes.
• Ability to analyze and document AS-IS and TO-BE processes.
• Ability to gather, challenge and translate business requirements into functional specifications.
• Ability to identify process improvement opportunities.
• Ability to assess risks, gaps and inconsistencies.
• Ability to contribute to the design and implementation of appropriate IT solutions.
• Ability to support testing, validation and deployment.
• Ability to produce and maintain clear and structured project documentation. Project & Change Management
• Ability to manage multiple priorities.
• Ability to deliver results within tight deadlines.
• Experience or strong capability in driving change.
• Ability to support complex business transformations.
• Ability to contribute to project planning, coordination and delivery.
• Ability to support end users and provide knowledge transfer during implementation and change phases. Stakeholder Management
• Proven stakeholder management capabilities.
• Strong relationship-building skills.
• Ability to collaborate effectively with business stakeholders, IT teams and external partners.
• Ability to operate as the link between business and IT. Core Competencies
• Strong analytical skills.
• Strong problem-solving skills.
• Strong communication skills.
• Ability to work effectively in a complex, regulated and transformation-oriented environment. Languages
• Fluent English + French or Dutch. Tools
• Knowledge of Microsoft Office. Regulatory Environment
• Ability to ensure compliance with regulatory and governance requirements within a highly regulated environment. Nice-to-Haves SAP
• Knowledge of SAP. Process Modelling
• Experience with BPMN modelling.
• Experience with Sparx Enterprise Architect. Industry Experience Experience in one or more of the following regulated sectors is considered an asset:
• Energy
• Utilities
• Finance
• Other highly regulated industries Financial Processes Knowledge of:
• Budgeting
• Forecasting
• Financial processes Languages
• Trilingual proficiency in English, French and Dutch is considered an asset. Fourchette de salaire : Salary Conform Your Experience & Skills About You :
• You have at least 3 years of professional experiences in IT
• If you are at least fluent in FR/ENG or NL/ENG it’s best
• You’re eager to learn, motivated and curious
• Let’s have a chat About the Process :
• 1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
•

Job description
s sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
• Package proposal so we all agree beforehand.
• Your CV is sent to the different clients you’ve agreed to, to find the best mission for you Advantages :
• Hospitalization insurance (partner/children incl.)
• Group insurance
• Dental insurance (partner/children included)
• 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
• 11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
• Representation fee net per month.
• Internet fee of € 40 per month.
• Company car with national fuel card OR Public transport reimbursed OR mobility package.
• Daily fee of 5.50€ net /day provided.
• Subscription GSM unlimited calls for Belgium (ITS subscription)
• Training plan (e-learning
- certification at ITS charge) Extra advantages:
• Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
• Regular follow-up (every 3 to 6months depending on your needs/will)
• Regular teambuilding to meet-up and have fun (every 3 months more or less)
• Flexibility and trust
• Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
• Co-optation system because sharing is caring