Functional Analyst
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• Translate business needs into clear functional analysis and documentation.
• Model and describe business processes using recognised modelling standards.
• Work on analysis activities in a context related to public transport, e-commerce, and international rail travel.
• Contribute functional expertise to initiatives involving content management and digital customer journeys. Profile
• At least 5 years of experience as a business and/or functional analyst.
• Strong track record in business process modelling tools such as BPMN or UML.
• Experience in at least one assignment involving public transport.
• Experience in at least one assignment involving e-commerce.
• Experience with international rail travel topics such as content distribution, PNR, direct sales, and seat reservation.
• Good knowledge of Sitecore as a CMS, with at least 2 years of experience writing functional analysis for Sitecore-based solutions. Technical Skills
• Business and functional analysis
• BPMN and/or UML
• Sitecore CMS
• Content management and digital platform analysis Practical Information
• Language
requirements:
fluent Dutch or French at C1 level, written and spoken; fluent English at C1 level, written and spoken. Contactperson & Reference
• Reference #: INW28808
• Pieter Messely
• pieter.messely@i4m.be
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