Internship in Client Support

Context The mission of External Wealth Management (EWM) is to be a trusted partner acting as a custodian bank and committing ourselves alongside our institutional clients and external wealth managers in the search for the most effective solutions.

We offer
them a comprehensive range of high-quality banking services, complemented by consultation tools. The Client Support and Control Officers are a client-facing, front-to-back organization and a key part of the bank's first line of defense. Working closely with External Wealth Managers, we deliver exceptional client experience throughout the entire client lifecycle, from onboarding to day-to-day banking operations.
• In a first phase: As a EWM Client Support and Control Officer intern, you will play an active role within the local EWM team and support a wide range of commercial, administrative, and operational activities. In close collaboration with your colleagues, you will contribute to delivering high-quality service to our clients while ensuring regulatory and operational excellence. This will allow you to build valuable expertise within a dynamic and client-centric environment.
• In a second phase: You will ccontribute to various projects based on capacities and interest as well as be expected to challenge existing flows and propose improvements particularly in the area of Data and Management Information. What You Can Expect
• A broad and varied role combining administrative, operational and commercial responsibilities.
• Opportunities to work with internal experts across different disciplines.
• A unique learning environment to develop your knowledge of Wealth Management
• The chance to make a tangible impact on client satisfaction and service excellence. This position is ideal for someone who is eager to learn, data savvy and motivated to develop a long-term career within Wealth Management. Your position Your Responsibilities Will Include
• Supporting the EWM team throughout the client relationship lifecycle.
• Assisting with client inquiries regarding account balances, portfolio reporting, transactions, and other day-to-day banking matters.
• Supporting the management of the client lifecycle, including onboarding, updates of client information, credit file administration, and contract documentation.
• Assisting with the processing and follow-up of banking and investment transactions, such as cash transfers, stock exchange orders, credit files, and corporate actions, under appropriate supervision.
• Support process documentation and interaction with the other business lines.
• Improve, structure, and harmonize Management Information of our External Wealth Managers

Your profile
• You are currently pursuing a Bachelor's or Master's degree in Finance, Economics, Business Administration, or a related field.
• You are able to provide an internship agreement from a Belgian or Dutch university
• You have a strong interest in Wealth Management and financial services.
• You are proactive, hands-on, and eager to take initiative.
• You combine strong analytical skills with a pragmatic and solution-oriented mindset.
• You are well-organized, detail-oriented, and able to manage multiple tasks simultaneously.
• You enjoy working in a team and building relationships with different stakeholders.
• You communicate clearly and professionally, adapting your style to different audiences.
• You are eager to learn and willing to step outside of your comfort zone to broaden your knowledge and experience.
• You have a high sense of discretion and professionalism when dealing with confidential client information.
• You are fully fluent inDutch or French, and have a good command of English. Good Knowledge (at least written) of the other national language is required. Our offer For more than 150 years, Degroof Petercam has been a reference investment house. Entrepreneurship is our DNA, expertise is our fuel. You will become part of a company with highly skilled, talented and passionate experts that aim for nothing less than excellence. The impact of our work goes beyond profit by looking at business from a broader perspective, challenging those who want to intellectually. As a part of Indosuez Wealth Management and Crédit Agricole,

we offer
our people ongoing learning and development and mobility on an international scale. In addition to our fascinating work environment, we also offer:
• A broad offer of learning & development programs including a Degroof Petercam Academy for both professional and personal goals.
• An attractive and market conform compensation package
• Flexible

working hours
& teleworking
• An Employee Social Engagement Program
• Access to the same Private Banking Expertise as our clients