Business Performance Coordinator IT/EN
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responsabilités:
• Être l’interlocuteur(trice) de référence pour vos Partenaires, de la relation quotidienne aux enjeux stratégiques
• Construire et mettre en œuvre des plans de développement par compte
• Coordonner en transverse avec les équipes internes (SAV, production, logistique, marketing…)
• Assurer le suivi des commandes, projets et délais de livraison
• Piloter vos KPIs, alimenter le CRM et anticiper les risques commerciaux
• Participer ponctuellement à des salons professionnels et réunions stratégiques
Votre profil
• Formation supérieure en commerce, gestion ou équivalent
• Expérience réussie de 3 à 7 ans en Key Account Management, idéalement acquise en PME ou start-up — vous savez faire beaucoup avec peu et vous adaptez vite
• Profil résolument Farmer : vous excellez dans la fidélisation et le développement de portefeuilles existants
• Italien impératif et anglais courants (C1 min.) en plus du français
• À l’aise avec les outils CRM et le reporting commercial
• Rigoureux(se), autonome, orienté(e) résultats et satisfaction client
• Une expérience en environnement industriel, technique ou international est appréciée Notre offre :
• Contrat CDI — 40h/semaine
• Rémunération selon
votre profil
et expérience
• 32 jours de congés — 12 RTT
• Voiture de société électrique et carte de recharge
• Chèques repas 10€/jour presté
• Assurance hospitalisation DKV Corporate
• Laptop & smartphone
• Prime de fin d’année (13ème mois)
• Lieu de travail : Strépy-Bracquegnies
• Déplacements ponctuels chez les Partenaires
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