Sales Representative Togo

About us
At Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium’s home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 17 across Sub-Saharan Africa. As proud ambassadors of Belgium, we bring the world to Belgium and the best of Belgium to the world: from collaborations with Michelin-starred Belgian chefs to our Belgian Icon aircraft adorned with national legends, we celebrate creativity and the amazing things our country has to offer. Our company culture is warm and inclusive. By focusing on wellbeing & flexibility, we create an empowering environment that gives our more than 3500 people wings. Ranked number 4 in 2025 in Randstad’s Employer Brand charts, we are driven by passion, ownership, team spirit, excellence and respect: values that make the difference every day for our company, for our guests and for each other. Who are we looking for? We are looking for a Sales Representative who will be responsible for spotting quotations and making proactive sales, as well as for managing allocations and bookings. The Sales Representative furthermore oversees opportunity management and sales visits in coordination with Manager Sales & Handling, or Manager Sales. The Sales Representative performs customer retention and promotes the LCAG eServices continuously. The Sales Representative will report functionally to the LH Head of Sales & Handling, and disciplinary to the SN Cargo Manager. Within the operational targets set by the Head of Sales & Handling (F/GC), the local Manager Sales & Handling (F/GC-G) or local Manager Sales (F/GC-X) and/or the Team Leader Insides Sales, the Sales Representative performs the following duties:
• Achieves sales budget targets for assigned accounts
• Creates rate offers, with and without guarantee of transportation
• Enters into transportation agreements with customers
• Identifies and manages opportunities with existing customers with the goal to negotiate new profitable business focused on long-term or regular business
• Acquires new customers and searches for new business with the help of LCAG sales tools and external sources of information
• Performs market and single customer analysis and develops targets and action plans using customer relationship information and internal reports in cooperation with Commercial Team
• Organizes and performs sales visits including presentations to customers with the aim to market the LCAG product and service portfolio
• Organizes customer events
• Maintains customer data and captures sales activities in the CRM tool
• Actively pushes the eChannel usage and promotes eAWB
• Manages capacity agreements such as LTCs in co-operation with Revenue Management as described in the Sales Rule Book and performs LTC bookings
• (Re-)Negotiates special rate agreements and LTCs as per Sales Rule Book considering market developments and customer’s performance
• Develops and sells customer oriented logistic solutions in collaboration with the Handling department
• Shares information about activities, offers, strengths and weaknesses of customers with Commercial Manager, Sales (&Handling) Manager and Key Account Management
• Actively supports the local Customer Segmentation process
• Processes customer requests and performs bookings as per the booking process and the Cargo Booking Manual
• Books standard and special products which include OAL (Other Airline) or JV (Joint Venture) segments and conducts a loadability and profitability check before offering a rate
• Makes quotations for ad hoc pricing requests following the rules of Target Pricing and considering profitability, the customer’s willingness to pay and upselling potential
• Receives charter requests, forwards it to the Network-on-Demand team and follows-up
• Arranges ex-works pick-ups
• Actively pushes the eChannel usage and follows up Spot Quotes
• Acts (together with the CST) as touch point for claims and complaints towards the customer and forwards the requests to the respective departments (CST, Claims and or accounting) and, at the same time, promotes the usage of eClaims/Complaints to the customers to submit their claims
• Participates in local sales events

Your profile
At Brussels Airlines, we believe in making people grow. Therefore, we are not looking for white ravens: we are looking for people that match with our company’s goals and culture, and that can elevate us to even higher heights. We are looking forward to your application, if you fulfill the following requirements and

skills:
• Bachelor or technical college degree, ideally in Business Administration, Engineering, Information Systems or a related field – or comparable work experience
• At least 2-3 years of relevant professional experience
• Advanced IT knowledge, preferably including MS Word, Excel, PowerPoint and Outlook
• Knowledge of all relevant LH Cargo systems
• Customer Centricity
• Work independently
• Used to working in international contexts with remote management
• Excellent communication skills, as well as strong negotiation skills and assertiveness, are required
• Excellent knowledge of English is a must
• Very good knowledge of French What’s in it for you?
• Never a dull day: a challenging job in aviation, where entrepreneurship, collegiality and a hands-on spirit are at the heart of our approach
• Awesome colleagues: a talented, international team fully dedicated to soaring to new heights together in an empowering environment. Experience the combination of the freedom to make the role your own and excellent teamwork
• Continuous personal and professional development: enjoy broad training possibilities in both the becademy as in the Lufthansa Group network. Seize the opportunity to experience a colleague's job. Or take advantage of Lufthansa Group’s international career opportunities
• Travel discounts: you and your family can explore the world at very attractive flight and hotel rates. And even for your friends you can fix special deals
• A people-oriented environment with more than 3500 colleagues and more than 60 nationalities. At Brussels Airlines, there is room for everyone – but not for discrimination. Diversity and inclusion are celebrated, and we do everything to create a company culture that feels like coming home
• And of course,

we offer
an attractive salary, in line with your experience and competences Will you soon be part of it? Apply now