Delivery Manager
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• Dutch or French: Mandatory(Any one language)
• English: Excellent written and oral communication
Key Responsibilities
1. Engagement & Delivery Management:
• Own end-to-end delivery of strategic programs and transformation initiatives.
• Lead outcome-based engagements with focus on business value, timelines, quality, and budget adherence.
• Establish governance frameworks, delivery roadmaps, KPIs, and performance metrics.
• Monitor project risks, dependencies, and escalations to ensure successful delivery.
• Drive continuous improvement and operational excellence across engagements. 2. Business & IT Transformation:
• Lead large-scale business transformation and technology modernization initiatives.
• Collaborate with business and technology teams to define target operating models and transformation strategies.
• Support organizational change management and process optimization activities.
• Ensure alignment between business objectives and technology solutions.
• Drive adoption of digital transformation, automation, and innovation initiatives. 3. Financial Services Expertise:
• Leverage strong domain knowledge in Banking, Payments, and Capital Markets.
• Understand regulatory, compliance, and operational requirements within financial institutions.
• Engage with clients to address industry-specific challenges and recommend strategic solutions.
• Support transformation programs related to payments modernization, trading platforms, risk management, or core banking systems. 4. Stakeholder Management:
• Build and maintain strong relationships with senior executives, business leaders, and technology stakeholders.
• Act as the primary point of contact for clients and leadership teams.
• Facilitate steering committees, governance meetings, and executive reviews.
• Influence decision-making and drive consensus among diverse stakeholder groups.
• Manage expectations effectively while ensuring transparency throughout delivery. Required Skills &
Experience:
Core Competencies:
• Strong experience in Delivery Management and Program Management.
• Proven track record of delivering large-scale Business Transformation and IT Transformation programs.
• Excellent stakeholder and client relationship management skills.
• Strong commercial awareness with experience managing budgets and delivery financials.
• Ability to work in fast-paced and highly regulated environments. "By applying for this role, you consent to the processing of your personal data for recruitment purposes in compliance with the EU GDPR and other applicable data protection regulations."
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