Business Analyst

YOUR JOB IN A NUTSHELL As a Business Analyst, you understand, translate and communicate the business needs and identify opportunities for improvement. You like to work closely with stakeholders to understand, design, and optimize business solutions. You also have a firm grasp of business strategy, operational processes, and technology/product knowledge required to develop these solutions. You will be part of the Transformation Office at BNP Paribas Fortis, which is the driving force behind the bank’s strategic evolution. With a clear mission to guide the bank’s transformation, we focus on value creation, operational simplicity, and performance optimization, ensuring a seamless experience for both colleagues and customers. AND IN DETAIL
• You play a crucial role in the realization of new initiatives and solutions, by collaborating with various stakeholders, including Process Experts, Channel Managers, Product Owners/Specialists, UX Designers, IT Architects …
• Your key tasks and responsibilities will include study and estimation of value potential, solution design, solution delivery, value realization, stakeholder management, and specific tasks such as collecting and understanding stakeholder needs and defining acceptance criteria.
• You take care of requirements gathering and analysis and have a good knowledge of the functionalities of the applications serving the processes and the products in your scope.
• You support the (Cluster) Product Owner in defining product vision and related OKRs, contribute to business case development, and help in the prioritization of customer and user needs.
• You participate in Quarterly Agile Planning (QAP) and review meetings, support the (Squad) Product Owner in backlog clarification and refinement, and ensure the feature scope is respected during development. YOUR TALENTS AND COMPETENCES
• Agile Mindset: Ability to thrive in fast-paced, iterative environments by bridging business needs with tangible customer value through collaborative delivery.
• Data-Driven Approach: Strong analytical skills to leverage data for decision-making, process optimization, and measurable outcomes.
• Ownership & Initiative: Proactive mindset, taking ownership of tasks and aligning solutions with strategic goals.
• Analytical

Skills:
Excellent ability to understand complex financial markets and structure intricate demands.
• Stakeholder Management: Structured approach with strong stakeholder engagement and coordination skills.
• Communication & Knowledge Sharing: Solid presentation, storytelling, and facilitation skills to convey complex ideas effectively (verbally and in writing), with a strong ability to share expertise.
• Client & User Focus: Prioritizes customer and end-user needs, driving continuous improvement.
• Languages: Fluent in English and at least one national language, with passive understanding of the other national language.
• Agile

Experience:
Proven experience working in an Agile environment.
•

Education:
Holds a bachelor’s or master’s degree (or equivalent experience). WHAT WE HAVE TO OFFER Sustainability and impact We strongly believe in the positive impact that the financial sector can have on the world. BNP Paribas Fortis offers sustainable and responsible investment products and solutions and encourages social entrepreneurship. Together with our customers, we are working towards a better future every day. DEVELOPMENT & CAREER PERSPECTIVES The departments that make up BNP Paribas Fortis cover a wide range of activities. You will therefore have many opportunities for “horizontal” and “vertical” career development. GOOD PLACE TO WORK You’ll enjoy a permanent contract with an attractive salary package. You'll be working at our Brussels headquarters, just a short stroll from the railway station. We support your work-life balance by offering a mixture of in-person and remote work (50%), among other things. OUR ENGAGEMENT At BNP Paribas Fortis, we want to attract and retain all talent, whatever their gender, age, background or sexual orientation, and irrespective of whether they are living with a disability, as every person has their own experiences and their own identity. All of our full-time vacancies are also open to candidates wishing to work on an 80% or 90% full-time equivalent basis. If the function is categorized as a banking services provider function (cf. Law of 22 April 2019 establishing an oath and a disciplinary regime for the banking sector), you will also need to provide us with a 'certificate of absence of professional ban' from the FSMA confirming that you are not professionally disqualified. TEMPTED BY THE CHALLENGE? A first selection is made based on your CV and motivation letter. Are we convinced that you are the right candidate? Then we will contact you. Good luck Is this position not for you, but do you know someone who is cut out for this job? Feel free to share it with friends and family