Business Analyst

AlphaCredit is the market leader in consumer loans in Belgium and Luxembourg and is part of the BNP Paribas group. From our office, within walking distance of Brussels Central station,

we offer
all possible credit solutions through our professional partners or directly to customers. Present for over 30 years, our experience allows us to realize the dreams of thousands of clients with a responsible approach. THE TEAM AlphaCredit is looking for a Business Analyst to join our Benelux team in our offices in Brussels within our Tribe Onboarding. The Onboarding Tribe is responsible for the transformation of the automotive (loans & wholesales), Brokers, Retail & Banking businesses in the Benelux. In terms of customer & partners journeys, our scope starts with the simulation until the signature of the client contract. The Tribe is composed of four squads of approximately 8 members each. What is my mission? The Business Analyst we are looking for is responsible for the set up and improvement of the granting processes & tooling as far as automotive business is concerned. Both for professional & individual clients. Your mission is to ensure that the customer & B2B Partners experience is steadily, frequently, and sustainably maximized. YOUR FUNCTION What is expected from me? Requirements & Analysis:
• Collaborate with stakeholders (business teams, IT, operations, compliance, etc.) to gather, document, and prioritize business needs based on value & feasibility.
• Translate requirements into clear functional specifications (user stories, process flows, use cases). Process Improvement:
• Map and analyze as-is/to-be processes, identifying inefficiencies/pain points and proposing solutions.
• Support digital transformation initiatives (e.g. new B2B partner portal, automations, selfcare platforms). Solution Design & Change management:
• Bridge business and architect teams to ensure solutions align with strategic goals and regulatory constraints.
• Participate in testing (UAT) and change management activities. Stakeholder Management:
• Facilitate workshops, presentations, and information sessions.
• Connect with your business & operations stakeholders to ensure our transformation roadmaps serve their purpose Agile:
• I actively participate in the Life and the Ceremonies of the Teams I belong to (my squad, tribe), constantly sharing our Agile Values & Principles. Who am I interacting with? As a business analyst, I belong to my Squad, and I interact with other teams to develop both our Products and our Expertise ; I work with my business Stakeholders to make sure I have a correct and complete view of their way of working and the challenges met by them.

YOUR PROFILE
• You have knowledge of automotive products & financial products
• You have some proven experience as a business analyst
• The knowledge of leasing & of the MILES tooling is an extra asset
• You are familiar with the Agile Way of Working (incl. backlog management systems & ceremonies)
• You are able to understand the needs of all stakeholders in sufficient detail without losing sight of the bigger picture.
• You have the ability to inspire others & generate people's commitment.
• You are fluent in English and in French or Dutch. OUR OFFER
• A rewarding function in a flexible working environment.
• An open working environment and enthusiastic colleagues who, with you, strive to achieve a high level of customer satisfaction.
• Many training opportunities to continue developing your knowledge and skills.
• A permanent contract in a continuously evolving company within the solid BNP Paribas Group.
• A competitive salary with a wide range of extra-legal benefits (insurance, meal vouchers, extra-legal days off, etc.).
• A Flex Income Plan allowing you to convert your end-of-year bonus (with a fixed collective choice moment) into additional benefits each year, including a leasing bike or car, extra vacation days, etc.
• A good work-life balance. Promoting access to more responsible and sustainable consumption to support our clients and partners. Leader in consumer credit in Belgium and Luxembourg, AlphaCredit is part of the BNP Paribas Group.

We offer
a full range of credit solutions through our professional partners AlphaCredit is committed to promoting an inclusive and respectful work environment, where every individual is valued without distinction of race, gender, age, religion, sexual orientation, disability or any other characteristic protected by law. Any form of discrimination is strictly prohibited by our code of conduct