Area Performance Manager – XPENG Belux

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.
HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Area Performance Manager – XPENG Belux

About the Role
As Area Performance Manager, you will drive commercial performance, market share growth and customer satisfaction across your assigned Belux retail network. You will build trusted, long-term relationships with our retail partners, translate performance data into clear improvement plans, and ensure that XPENG’s sales, customer experience and brand standards are consistently delivered. This is a senior, strategic yet hands-on field role for a proven commercial leader, combining market development, partner relationship management, coaching and operational execution. Working closely with Sales, After Sales, Marketing, Fleet and other internal teams, you will directly contribute to XPENG’s growth, brand perception and long-term success in the Netherlands.

Key Responsibilities
• Drive sales, delivery and customer experience performance, retail productivity and market share growth throughout the assigned Belux territory.
• Develop and optimize retail partner performance; build trusted, long-term relationships with agent principals, store managers, fleet customers and corporate stakeholders.
• Define and execute regional sales strategies and store-level action plans aligned with XPENG’s national commercial policies and objectives, product launches and growth targets.
• Monitor and improve the complete sales funnel, including leads, test drives, quotations, orders, conversion rates and deliveries, using CRM insights and performance dashboards.
• Set, track and review measurable sales KPIs; conduct structured partner business reviews, forecasts and follow-up on improvement actions.
• Coach and support retail teams with training, selling skills, lead follow-up, product knowledge, commercial tools and best-practice sharing.
• Closely follow up on Mystery Shopping, NPS, CSI and Voice of Customer (VOC) feedback, working with After Sales and retail partners to address recurring issues and enhance customer satisfaction.
• Ensure effective local execution of campaigns, leasing and financing offers, incentives, retail events and test-drive activities; identify and act on local growth opportunities.
• Analyze Belux automotive market trends, customer insights, competitor activity and regional market share to identify opportunities for growth and shape commercial decisions.
• Collaborate with Marketing, After Sales, Fleet, Product, Sales Operations and Logistics to deliver a seamless customer journey and resolve performance barriers.
• Ensure compliance with XPENG retail and service standards, operational processes, brand representation and customer experience requirements.
• Provide weekly sales and delivery forecasts and regular performance reports, market analyses and strategic recommendations to senior management; represent XPENG at partner meetings, customer visits, trade shows, industry events and business forums.
• Build a collaborative, accountable and high-performance culture across the assigned network with weekly status meetings with the retail partners. What We’re Looking For
• 10+ years of relevant sales and commercial leadership experience, ideally in automotive, dealer/network management, or a premium, technology-driven industry; EV experience is a plus.
• Proven track record of delivering sales and market share growth and developing high-performing dealer or retail partner networks through leadership, coaching and structured follow-up.
• Strong business development, key account management and contract negotiation experience, with commercial judgement and the ability to translate strategy into hands-on execution.
• Excellent analytical and problem-solving skills; confident working with CRM systems, reporting dashboards, forecasts and customer journey KPIs.
• Deep understanding of the Belux automotive market, dealer and leasing landscape, competitive dynamics and customer expectations.
• Excellent leadership, communication, relationship-building and stakeholder management skills, with the ability to influence senior partners and inspire retail teams.
• Fluent in Dutch, French and English, spoken and written; based in Belgium and willing to travel extensively across the assigned territory and regular visit of the Belux office in Mechelen and Benelux office in Diemen.
• Passionate about innovation, sustainability and the future of mobility. Your Background
• Bachelor’s degree in Business, Marketing, Automotive Management or a related discipline, or equivalent practical experience.
• Experience with retail network development, performance improvement plans and customer satisfaction management is preferred. XPENG offers:
• An interesting, unique and very varied job at XPENG
• A job with an incredibly large contact surface both internally and externally
• An attractive salary package incl. pension and with the possibility of a bonus
• To be involved in the growth of an existing EV brand in Europe Next steps: To comply with GDPR, we can't process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. For more information on how we process your personal data, please see: https://www.xpeng.com/policy As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Certificate of Good Conduct (VOG) or, in cases where a VOG cannot be obtained in the Netherlands, a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.