Shift leader
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• Engaged for the long term.
We offer
more than a job;
we offer
a place where you can feel at home, grow, and build a career.
• We brighten your day. Because when you feel supported at work, it shows, in every guest experience.
• Innovative. We constantly improve and invest in our hotels.
• Financially solid. An international company you can rely on.
• Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels. We are looking for a motivated and service‑oriented Shift Leader to join our Front Office team at Thon Hotel Brussels City Centre. The ideal candidate is a true team player with strong integrity and honesty, capable of leading, motivating, and supporting the reception team during shifts while ensuring smooth daily operations. You have a genuine, down‑to‑earth, and warm welcoming attitude towards guests and consistently strive to create a positive and memorable experience. Why join us ?
• Family mindset. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
• Diversity. Our guests and your future colleagues come from all over the world.
• Flat hierarchy. No useless bureaucracy & corporate mentality.
• Autonomy. You are the actor of your career by doing the extra step without fear. Do ? You are highly guest‑focused, proactive, and solution‑driven, able to remain calm and professional in busy or challenging situations.
• Amaze. Amaze guests with excellent service and by going the extra mile.
• Office. Answering e-mails, checking invoices and performing the check-in and checkout tasks are your second nature.
• Service. You constantly look out for our guests at the reception.
• Flexible. You love working flexible schedules.
• Supervise. You encourage your team and are responsible for the smooth running of your shift. Our perfect match ?
• Proven experience as a receptionist (mandatory); experience as a Shift Leader or Supervisor is a strong plus.
• Ability to manage the team on shift and the shift efficiently.
• Fluency in French and English (additional languages are an asset).
• Strong communication and interpersonal skills.
• High sense of responsibility, integrity, and reliability
• Hands‑on, flexible, and approachable leadership style
• Attention to detail and strong problem‑solving skills Receive Motivational remuneration package including:
• Flexible extra-legal benefits. Pick and choose between an attendance bonus, extra days off or a cafeteria plan.
• Contribution to public transportation costs. And yes, we contribute for 100%.
• Non-recurrent benefits linked to results (CCT90). A nice little extra.
• Hospitalization insurance. And yes, also for the people you love who live at the same address.
• Seniority days. Extra days off according to your seniority and age.
• Lunch voucher. We provide a lunch voucher for every workday.
• Personal development. You can choose trainings through our catalogue.
• Celebrate. We encourage to celebrate successes with your team at staff events.
• Family event. You will be invited to a family event where you and relatives are honoured.
• Fun. Excellent working atmosphere with the nicest colleagues.
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