Assistant to the Head of the European Baccalaureate Unit

We are seeking to appoint as of 1 January 2027 an Assistant to the Head of the European Baccalaureate Unit
- Permanent full-time post (37h30/week) Occupational category[1]: 2.18 Assistant to Head of Unit at the Office of the Secretary-General The European Schools are an intergovernmental organization providing a multilingual and multicultural education. There are currently thirteen schools in six countries with around 29,000 pupils on roll. The Office of the Secretary-General is the central office responsible for managing the European Schools system. Description of the function: The Assistant to the Head of the European Baccalaureate Unit provides administrative, operational and organisational support to ensure the effective planning, delivery and continuous improvement of the European Baccalaureate. The post contributes to the successful organisation of the annual European Baccalaureate examination sessions by supporting examination management, digital transformation, data management, communication, financial administration and quality assurance. Working closely with the Head of Unit and in cooperation with inspectors, schools, external examiners, experts and other departments of the Office of the Secretary-General, the post holder contributes to maintaining the quality, integrity, efficiency and continuous development of the European Baccalaureate. Main Duties: Administrative support to all processes related to:
• The organisation of the European Baccalaureate session(s)
• The elaboration of European Baccalaureate examinations
• The printing and logistics of the European Baccalaureate examinations
• Complaints and appeals against the European Baccalaureate
• The organisation of the written examinations’ correction at the correction centres
• Assistance to inspectors, experts, external examiners and Schools in all issues concerning the European Baccalaureate
• The follow-up and update of the European Baccalaureate legal framework
• Written procedures Support in financial aspects
• Elaboration of the budget of the European Baccalaureate Unit
• Cost accounting with respect to the budget.
• Drafting public procurement documents for new tools Data management and statistics
• Operations in the BAC module of the School Management System (SMS)
• Operations in the on-line correction tool
• Operations in electronic platforms concerning the European Baccalaureate
• Operations in Business Objects / Business Intelligence / Tableau
• Production of statistical reports Information and communication
• Managing communication processes with the different agents involved in the European Baccalaureate (Heads of Delegation, Inspectors, Directors, Teachers, Experts, External Examiners, etc.)
• Answering queries and information requests through the help line ES-BACCALAUREATE@eursc.eu first level of escalation Publications
• Updating the European Baccalaureate Handbook
• Drafting the yearly European Baccalaureate report
• Preparing the yearly European Baccalaureate “Memorandum”
• Preparing other reports, presentations and documents
• Production of surveys, analysis of results and reporting Use of IT solutions
• Power BI reports – Tableau
• Viatique
• Survey tools
• Digital transformation project management
• Prospection of new digital tools
• Managing social media
• Digital media productions Support to staff development and quality management personnel
• Mentoring of interns
• Participation in training actions for new inspectors, experts, external examiners, teachers, etc.
• Participation in the improvement of all European Baccalaureate processes The tasks and responsibilities outlined above are not exhaustive. The Head of Unit may assign additional tasks and responsibilities as required. Profile required:

Qualifications:
• Holder of a University degree (minimum three years – a Master’s degree is an asset) in one of these fields: ICT, Business Administration, Public Administration, Project Management, Data Analytics/Statistics, Translation and Interpretation
• or Holder of a Higher Vocational Education diploma (minimum three years) in similar fields as above.

Experience:
• At least 2 years of experience in positions related to the job and the required qualifications above.
• Experience with the following are assets: a) Database and information management systems b) School Management Systems c) Graphic design or multimedia tools d) Online assessment or examination platforms e) Office automation and workflow management Knowledge:
• Administrative and financial rules and procedures of the European Schools (or ability to acquire this rapidly)
• Statistics, graphical representations
• Basic financial planning and budget monitoring
• Public procurement principles
• Document management and records management
• European Baccalaureate legal framework (or ability to acquire this rapidly)
• Knowledge of the European Schools’ system is an asset ICT

skills:
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, Forms)
• Artificial Intelligence applications for administrative, analytical and communication tasks
• Reporting tools (Power BI, Tableau or equivalent)
• Statistics and data visualisation
• Survey and data collection platforms (EUSurveys, Microsoft Forms or equivalent) Soft

skills:
Communication
• Internal and external communication
• Organization of meetings and conferences
• Ability to identify stakeholders’ needs
• Service orientation towards all stakeholders (Teachers, Experts, External Examiners, Inspectors, Delegations, etc.) Working with others
• Team spirit
• Politeness, sociability
• Sharing information, knowledge and expertise
• Punctuality, reliable attendance
• Motivation
• Stress resistance, resilience
• Commitment, availability
• Discretion, loyalty Reasoning / Problem solving
• Ability to solve problems
• Ability to propose alternative solutions
• Finding new ways
• Ability to work proactively and autonomously
• Critical analysis capability Achievement of goals / Workflow management
• Good time management
• Ability to provide services in a structured way
• Ability to plan
• Ability to use resources efficiently
• Ability to meet deadlines
• Success orientation
• Attention to detail and accuracy Resource management
• Ability to identify available resources
• Ability to use resources efficiently Languages:
• Proficient user of English or French (minimum level C1 according to the Common European Framework of Reference for Languages) and independent user (minimum level B2) of the other respective language (English or French)
• Knowledge of other languages of the European Union (German preferably) is an asset

We offer
• A permanent contract under the conditions provided by Belgian labour and social law
• A challenging position in an international team
• Possibilities for professional development
• A gross monthly salary of minimum € 6.023,88 and maximum € 8.234,09 depending on the number of years of relevant professional experience and upon decision of the Secretary-General
• 30 days of annual leave per calendar year
• Same public holidays as the European Commission (around 16 days per year)
• Flexitime and extra-hours systems to compensate overtime
• Hybrid work (work in situ and structural telework)
• Free schooling in the European Schools for children of OSG employees Interested? Please follow the instructions below. Step 1: Fill out the online form here Step 2: Please apply via the "Apply now" button in the upper right corner of this page and provide three supporting documents: your motivation letter, your CV preferably in Europass format and a copy of your diploma. You will find any information concerning the processing of your personal data on the document Privacy Statement for the recruitment of the Administrative and Ancillary Staff (AAS) at the Office of the Secretary General (2019-05-D-41-en-1), effective from May 25, 2018 and available on https://www.eursc.eu/Documents/2019-05-D-41-en-1.pdf [1] Service Regulations for the administrative and ancillary staff of the European Schools (page 29) and Belgium Salary Scale for AAS (grades 4-6).