Front Office Trainee

Il y a 21 heures
Brussels, Brussels-Capital, Belgique Brussels Hotels Association (BHA) Temps plein
Offre d'emploi Front Office Trainee Postuler We are looking for a Front Office Intern to join our team starting in January 2027. Responsibilities As part of the Front Office Department at the Brussels Marriott Hotel Grand Place, you will support the team in delivering an exceptional guest experience from arrival to departure. Your responsibilities will include: Welcoming guests and assisting with check-in, room assignment, and key activation. Coordinating with the Housekeeping team regarding room availability and guest requests. Handling guest calls, emails, messages, and inquiries in a professional manner. Providing guests with information about the hotel, its services, and local points of interest. Assisting with check-outs, payment processing, and resolving billing inquiries. Confirming reservations and cancellations, and preparing daily arrival and departure reports. Supporting the Front Office team in ensuring Marriott service standards are consistently delivered. This internship offers an excellent opportunity to gain hands-on experience in front office operations and guest services within a dynamic and international hospitality environment. Type Front Office Localisation Bruxelles Type De Contrat Stage Contrat Temps plein Expérience 1 à 2 ans Langue(s) Anglais Compétences Requises Proactive, motivated, and eager to learn. Excellent communication and interpersonal skills. Customer-oriented with a professional and positive attitude. Organized, flexible, and able to work efficiently in a fast-paced environment. Fluent English is required; any additional language is a strong asset. Postuler

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