Sales and Service Monitoring Officer
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• Provide clerical support to Sales and Marketing Department
• Assist service quality control monitoring
• Others ad-hoc project as assigned
• Provide administrative support for sales and related duties
• Assist with Product and Service Manager for supporting and service enhancement planning
• Assist in execution of marketing and service communication programs with clients
• Monitor professional service market trends, research consumer markets and competitors’ activities.
• Responsible of tactical execution of professional service communication initiatives in support of business strategy market goals
• To establish a relationship with clients
• Able to work to meet service deadlines, maintain stable and high service quality
• Liaise with internal department for service delivery
• Handle daily service routine works, monitor service and support part of resources pool as back up to other team members Job Requirements
• Qualification
-
• Diploma or above (Bachelor Degree)
• Experience
- 1-2 years administrative experience prefer, fresh graduates are also welcome (< 1 year)
• Skill
- Good command in spoken and written English and Chinese, Mandarin (prefer)
• Skill
- Proficiency in MS Office PC skills, Chinese word processing
• Strength
- Independent, responsible, hardworking, fast learning, polite and well organized
• Non-office hour may require.
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