Crypto Operation Specialist
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About the role
We are looking for a Crypto Operations Specialist to support the daily operations of our crypto platform. You will handle on-chain and fiat transactions, wallet operations, settlements and reconciliations, and work closely with the Compliance, Treasury, Support and Engineering teams. This role suits someone who is accurate, process-driven and comfortable working with blockchain tools. What you will do
• Process and monitor crypto deposits, withdrawals and internal transfers according to operational procedures
• Manage wallet operations, including hot/cold wallet transfers and balance monitoring
• Perform daily reconciliations between blockchain, exchange, bank and internal ledger balances
• Execute and track settlements with clients, counterparties and liquidity providers
• Investigate and resolve transaction issues such as delayed, failed, or incorrectly sent transfers
• Support onboarding of new assets and networks, including testing and operational checks
• Escalate suspicious activity to the Compliance team in line with AML procedures
• Prepare daily and weekly operational reports and flag discrepancies
• Contribute to documentation, controls and process improvements to reduce manual work and operational risk
• Collaborate with Support and Product teams to resolve complex client cases What we are looking for
• 1–3 years of experience in crypto operations, exchange operations, payment operations or financial operations
• Solid understanding of blockchain technology, major networks (Bitcoin, Ethereum, Tron, Solana, etc.) and stablecoins
• Hands-on experience with block explorers and wallet or custody tools
• Experience with reconciliations and strong Excel or Google Sheets skills
• Basic knowledge of KYC/AML requirements
• Strong attention to detail and a careful approach to handling funds
• Ability to prioritize in a fast-paced environment and meet deadlines
• Fluent English, written and spoken
• Willingness to work flexible hours or shifts if the platform operates 24/7 Nice to have
• Experience with Fireblocks, BitGo, Copper or similar custody platforms
• Familiarity with blockchain analytics tools (Chainalysis, Elliptic, Crystal)
• Experience with OTC desks, liquidity providers or settlement processes
• Basic SQL or experience working with dashboards and data tools
What we offer
Compensation: Base
Salary:
$180,000
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