People Development Manager
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Job Description
• Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel's goals and strategic plan
• Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
• Initiate, coordinate, deliver and follow-up on all training activities within the hotel
• Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
• Update and maintain accurate records of training activities and participant information
• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
• Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
• Share responsibilities for the integration and orientation process of new hires
• Assist with the implementation of new policies, procedures, and standards
• Prepare and submit training reports
• Maximize learning by providing a creative and efficient environment in the delivery of training sessions Qualifications
• Minimum 3 years of training/facilitation experience
• Excellent reading, writing and oral proficiency in English language
• Strong leadership, interpersonal and negotiation skills
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• Proficient in MS Excel, Word, & PowerPoint Additional Information
• Competitive tax-free remuneration package
• Monthly service charge distribution
• Comprehensive medical insurance coverage
• Annual vacation leave with a company-provided return flight ticket as per company policy
• Accommodation, meals, uniforms, and exclusive employee benefits
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