CRM Product
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Key Responsibilities
Functional management and coordination of cross‑functional CRM initiatives involving Marketing, B2B, Customer Care and Floya. Conduct in‑depth functional analyses and define CRM solutions to automate business processes, improve customer experience and optimize customer care operations. Identify, analyze and implement new use cases based on Salesforce’s artificial intelligence capabilities to improve operational efficiency and customer autonomy. Manage marketing strategy and external communication from Salesforce, using the platform to communicate personalized and tailored customer journeys. Monitor the impact of digital marketing campaigns through comprehensive reporting and analytics. Create and manage tickets related to user requests and implement closed‑loop feedback management systems through reporting. Ensure integration with existing systems and back‑end to provide a 360° view of the user, and implement analytics to monitor KPIs. Required Qualifications Strong understanding of Salesforce platform and CRM concepts. Experience managing and coordinating cross‑functional CRM initiatives. Ability to conduct functional analysis and translate business requirements into technical solutions. Proficiency in reporting, analytics and KPI monitoring. Nice to have Experience with Salesforce artificial intelligence capabilities. Background in digital marketing and campaign management. Experience implementing closed‑loop feedback management systems.
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CRM Product
Il y a 2 jours
Brussels, Brussels-Capital, Belgique Bridge Industrial bv. Temps pleinThe CRM Product & Functional Lead – Salesforce Ecosystem manages, on the IS side, the product roadmap, functional design, and day-to-day optimization of Salesforce platforms. Within the CRM team of the Sales Solutions department (IS), the main objective of the mission is the implementation and evolutionary/corrective maintenance of Salesforce as a CRM tool...
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CRM Product Functional Lead
Il y a 2 jours
Brussels, Brussels-Capital, Belgique Keystone Solutions Temps pleinMission Overview: We are seeking a CRM Product & Functional Lead for a consultancy mission at a client site, representing Keystone Solutions. The primary objective of this role is to implement and maintain Salesforce as a CRM tool, ensuring its optimization and functional design. Key Responsibilities: Manage the product roadmap and functional design of...
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CRM Product
Il y a 2 jours
Brussels, Brussels-Capital, Belgique ITproposal Temps pleinAbout the job CRM Product & Functional Lead – Salesforce Ecosystem - JP055211CRM Product & Functional Lead – Salesforce Ecosystem Location: Brussels, Belgium Work Model: Hybrid – 2 to 3 days per week onsite Employment Type: Full-time Contract Duration: ASAP – 31 December 2026 Experience Level: Senior Job Overview We are looking for a Senior...
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Senior Salesforce CRM Lead – Product
Il y a 3 heures
Brussels, Brussels, Belgique ITProposal Temps pleinITProposal is seeking a Senior CRM Product & Functional Lead with deep Salesforce expertise to guide functional design, roadmap, and ongoing CRM optimization across Marketing, B2B, and Customer Care.The role bridges business stakeholders and IT to translate requirements into scalable Salesforce solutions, ensuring delivery quality and alignment with the CRM...
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Product Owner CRM
Il y a 20 heures
Brussels, Brussels, Belgique Nagelmackers Temps pleinWat jij gaat doenJe krijgt een sleutelrol in de verdere digitalisering van Nagelmackers. Je combineert product ownership, functionele expertise en een sterke drive om te bouwen. Product ownership & applicatiebeheer Je neemt ownership over Efficy CRM Je bewaakt en optimaliseert end‑to‑end processen Je detecteert verbeterkansen en vertaalt ze naar concrete...
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Product Owner CRM
Il y a 1 jour
Brussels, Brussels, Belgique Bank Nagelmackers Temps pleinWat jij gaat doen Je krijgt een sleutelrol in de verdere digitalisering van Nagelmackers. Je combineert product ownership, functionele expertise en een sterke drive om te bouwen. Product ownership & applicatiebeheer Je neemt ownership over Efficy CRM Je bewaakt en optimaliseert end‑to‑end processen Je detecteert verbeterkansen en vertaalt ze naar...
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Growth & CRM Marketeer
Il y a 2 jours
Brussels, Brussels-Capital, Belgique Nodalview Temps pleinThe way people buy property has changed. Buyers scroll, compare, and decide in seconds, mostly from their phones. To win listings and close deals, real estate professionals now need a new visual standard. That's where Nodalview comes in. Our AI-powered platform helps them create standout listings: high-quality visuals, immersive content, and smart insights...
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Product Owner CRM
Il y a 5 jours
Brussels, Brussels, Belgique Jobbydoo Temps pleinCe que tu vas faire Tu joues un rôle clé dans la digitalisation de Nagelmackers. Tu combines product ownership, expertise fonctionnelle et une vraie envie de construire. Product ownership & gestion applicative - Tu prends l’ownership d’Efficy CRM - Tu surveilles et optimises les processus end‑to‑end - Tu détectes les opportunités...
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Tech Lead
Il y a 3 heures
Brussels, Brussels, Belgique V-IT NV Temps pleinSenior Tech Lead – CRM Dynamics (Sales & Marketing) Location: Brussels Project Duration: ASAP until 30/10 (extendable) Responsibilities: Provide technical leadership and solution design for the CRM platform within the Sales and Marketing domain. Coordinate technical delivery and ensure solutions are scalable, maintainable, secure, and aligned with...
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CRM Fonctionnel Salesforce
Il y a 13 heures
Brussels, Brussels, Belgique EngiFlex Temps pleinDescription de la missionEn tant que CRM Product & Functional Lead, vous prenez en charge, côté IS, la feuille de route produit, la conception fonctionnelle et l’optimisation continue d’un écosystème Salesforce.La mission porte sur l’implémentation ainsi que la maintenance évolutive et corrective de Salesforce en tant qu’outil CRM. Vous...
