Duty Manager
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• Caring
- energizes and show our care
• Commitment
- pledge to service with actions ensuring the effect
• Communication
- active listening with proactive responses
• Create Impression
- an impression with a smile will last forever
• Engaging
- interacting with customer to improve relationship
• Innovative
- thinking outside the box to improve shills and products
• Passion
- loving your job that create self-fulfillment
• Responsibility
- taking the action in exceeding customer expectations
• Service Attitude
- a learned behavior to make things right from beginning
• Teamwork
- together we shall be more efficient and productive Duties
• Act as a shift leader of front desk and duty manager in overseeing the front office operations of the hotel;
• Provide and ensure efficient and quality front line guest services at all time.
• Respond and resolve guests’ enquiries and complaints;
• Handle all emergency situations in accordance with hotel policies and procedures; Requirements
• Minimum 3 years' experiences in similar capacity
• Guest oriented and attentive to guests' needs
• Good communications and leadership skills with outgoing personality
• Good command in spoken and written English and Chinese
We offer
attractive remuneration package and opportunity to work in a fun and interactive environment. Join Us If you are interested, please send your CV to Human Resources and Training Department. Address: 209 – 219 Wanchai Road, Wanchai, Hong Kong. Tel : (852) 2892 3310 Email : [email redacted, apply via Company website] The personal data provided in your application will be used for recruitment purpose only and will be treated in accordance to the Personal Data (Privacy) Ordinance.
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