LOGISTICS ADMINISTRATOR
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• Prepare and maintain shipping documents, including invoice, packing lists, airway and customs documentation.
• Coordinate with internal brands, Customer Service team, warehouse, destination offices and external logistics partners to guarantee the smooth and timely delivery of our shipments.
• Monitor shipment status, resolve delivery issues and communicate delays or risks to relevant stakeholders.
• Apply and manage CITES permits and handle enquiries from AFCD.
• Lodge trade declarations in Tradelink.
• Validate billings from forwarders, updating and maintaining proper freight reports.
• Proactively identifying and resolving any transportation-related issues or bottlenecks to maintain exceptional customer experience.
• Perform ad-hoc tasks as required by manager to fulfil business needs. HOW WILL YOU EXPERIENCE SUCCESS WITH US? To thrive in this dynamic role, we are seeking a detail-oriented and adaptable Logistics Administrator with the following
qualifications:
• Diploma level or above in Logistics, Supply Chain Management, or a related field.
• Minimum 3 years of experience in freight and international logistics position, preferably in the luxury or retail industry.
• Strong working knowledge of import and export procedures, customs clearance and transportation management.
• Excellent communication and interpersonal skills to liaise effectively with internal stakeholders and external parties.
• Proficiency in using SAP, ERP, Outlook, Microsoft Word and Excel
• Fast learner, proactive and the ability to work under pressure to meet tight deadlines.
• Good command of both spoken and written English and Chinese (Cantonese and Mandarin) WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in. YOUR JOURNEY WITH US You will be invited to meet with our Talent Acquisition Team for an initial understanding of the role. Then you will meet with Assistant Logistics Operation Manager and Distribution and Trade Compliance Manager to learn more about team structure, culture, the role and manager expectations.
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