Asset & Logistics Administrator

What makes us who we are today… At EPiC, we develop innovative and creative products and services that provide total communication and information solutions. Among a plethora of services, web design and development, tailor-made applications, business-to-business applications, and business-to-client applications are a few that

we offer
. Satisfied clients in Greece and Ireland are a testament to the quality of our work. The general purpose of EPiC is to develop and promote advanced information technologies for multi-user operation. EPiC’s business philosophy is to ensure the highest quality product, total client satisfaction, timely delivery of solutions, and the best quality-to-price ratio found in the industry. Our emphasis is on offering a high degree of product user-friendliness through a positive, creative, and focused company staff. The Role We are looking for an Asset & Logistics Administrator to keep the EEAS ICT estate accounted for, supplied and serviceable at Headquarters in Brussels and across EU Delegations worldwide. You will own the day-to-day administration of software licences, IT stock and equipment inventory, and run the logistics chain from ordering through delivery, repair and decommissioning. This role suits a meticulous, self-directed professional who is at home with ICT hardware, Excel and procurement rules in an international public-sector environment. Responsibilities Software licence management
• Maintain an accurate register of software licences, entitlements, assignments and renewal dates.
• Track licence usage and compliance, and flag renewals, shortfalls or surplus in good time. Stock management
• Manage ICT stock levels at HQ, including receipt, storage, allocation and replenishment.
• Keep stock records reconciled with physical holdings and the asset management system. Ordering and procurement support (HQ and Delegations)
• Provide administrative support to the ordering process: prepare requests, raise orders against framework contracts and follow them up with suppliers.
• Accept equipment deliveries: check quantities, specifications and condition against orders, and record receipt. Delivery and shipment
• Organise the shipment of ICT equipment and supplies to EU Delegations and third parties worldwide.
• Coordinate with carriers, freight forwarders and Delegation contacts; prepare shipping documentation and track consignments to delivery. Repair flow
• Organise and follow up the repair process for equipment at HQ and in Delegations, including warranty claims and supplier returns.
• Track repair status and turnaround, and keep users and stakeholders informed. Inventory
• Maintain the permanent IT equipment inventory, recording daily movements, assignments and changes.
• Plan and carry out the annual physical inventory, and investigate and resolve discrepancies. Decommissioning
• Manage the decommissioning and removal of equipment in line with EEAS rules, including data sanitisation evidence, write-off documentation and disposal. General administration
• Carry out any other supporting administrative tasks related to ICT asset and logistics management. Requirements
• At least a secondary (high) school diploma.
• Minimum 4 years of relevant professional experience in ICT asset, logistics or procurement administration.
• Proven experience with the purchase of ICT equipment and services in an international environment.
• Experience with budget management and budget reporting.
• Experience with contract management in an international environment.
• Overall experience with ICT tender and procurement procedures in an international environment (experience with EU institutions' procurement rules is an asset). • Must be an EU citizen and hold a valid passport. Skills and competencies Technical and functional skills (must have)
• Good knowledge of ICT hardware: end-user devices, peripherals, network and data-centre equipment.
• In-depth knowledge of Microsoft Excel: lookups, pivot tables, data validation and reporting.
• Working knowledge of software licensing models and asset management tools. Personal competencies
• Accurate and precise, with strong attention to detail in records and documentation.
• Able to work independently, prioritise competing requests and follow tasks through to completion.
• Clear communicator, comfortable coordinating with suppliers, carriers and colleagues across HQ and Delegations.
• Discreet and service-minded in a diplomatic, multicultural setting. Language requirements
• Mandatory: fluent in either English or French.
• Mandatory: good understanding of the second of these two languages.

How to apply
Send your CV in Europass format, highlighting your ICT asset, logistics and procurement experience in international environments, together with a short cover letter. Please state your availability and language levels (CEFR) in your application.