Customer Service Officer
Il y a 6 jours
Brussels, Brussels-Capital, Belgique
New World Development Company Limited
Temps plein
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Gratuit avec email ou Google
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Responsibilities
• Provide premium customer services, handle customers’ enquiries & complaints
• Collect feedback from customers within various spots inside K11 MUSEA
• Support the in-mall daily operations including but not limited to promotions and exhibition events, Klub 11 membership program as well as cross selling among the tenants of K11 MUSEA
• Perform other duties assigned by supervisors Requirements
• Minimum 1-year working experience gained in customer service, hospitality, membership, retail brand or property management industry
• Diploma or above, certificate holder in Hospitality Management, Property Management or related discipline preferred
• Customer services oriented with good customer service skills and communication skills
• Fluent in spoken Cantonese, English and Mandarin; knowledge of other foreign language is a plus
• Good computer skills, especially MS Office, Excel (Personal data collected will be used for recruitment purpose only)
• Provide premium customer services, handle customers’ enquiries & complaints
• Collect feedback from customers within various spots inside K11 MUSEA
• Support the in-mall daily operations including but not limited to promotions and exhibition events, Klub 11 membership program as well as cross selling among the tenants of K11 MUSEA
• Perform other duties assigned by supervisors Requirements
• Minimum 1-year working experience gained in customer service, hospitality, membership, retail brand or property management industry
• Diploma or above, certificate holder in Hospitality Management, Property Management or related discipline preferred
• Customer services oriented with good customer service skills and communication skills
• Fluent in spoken Cantonese, English and Mandarin; knowledge of other foreign language is a plus
• Good computer skills, especially MS Office, Excel (Personal data collected will be used for recruitment purpose only)