Business & Functional Analyst

We're looking for an experienced Business / Functional Analyst to join our client's team and help shape the foundations of a large-scale, multilingual digital knowledge platform. You'll play a key role in defining the information model, translating business needs into structured functional requirements and supporting a phased development approach. Data governance, stakeholder alignment and clear decision-making will be central to the success of this assignment. Responsibilities
- Lead workshops with content managers, subject matter experts and key users to gather and clarify business needs.
- Analyse and document end-to-end business processes, covering content creation, translation, validation, publication and depublication.
- Define the functional scope of an existing application, including search functionalities, taxonomies, subscriptions and user profiles.
- Gather, structure, prioritise and refine requirements using the MoSCoW method, while building and maintaining the product backlog.
- Define user personas and journeys for different audiences, including internal employees, external professionals, citizens and integration partners.
- Establish document classification rules and formalise publication policies in collaboration with business stakeholders.
- Translate business requirements into intention-based specifications and clear acceptance criteria to support AI-assisted development processes.
- Validate delivered functionalities and coordinate user acceptance testing (UAT).
- Work closely with business and technical stakeholders to ensure alignment throughout the development lifecycle.
- Use SQL to investigate data, validate assumptions and support functional analysis. Profile & Technical Skills
- Extensive experience as a Business Analyst or Functional Analyst in complex IT and data-driven environments.
- Strong expertise in requirements engineering, functional specifications and the definition of acceptance criteria.
- Familiarity with specification techniques and methodologies such as Volère / Robertson, use cases and Gherkin.
- Hands-on experience with Agile methodologies, including epics, user stories, story mapping and backlog management.
- Proven ability to model business processes and information structures using BPMN, UML and conceptual or information models.
- Strong data-oriented mindset, with solid SQL knowledge and an interest in data analysis and visualisation.
- Experience with Power BI and Python is an asset.
- Knowledge of data modelling and data governance is considered a strong advantage.
- Familiarity with API programmes and integration patterns, including event-driven architecture and publish/subscribe mechanisms, is a plus.
- Knowledge of enterprise architecture frameworks and notations such as ArchiMate or TOGAF is an additional asset.
- Proactive, motivated and results-oriented, with the ability to combine a strategic overview with detailed analytical work.
- Strong communication and stakeholder management skills. Practical Information
- Languages: Native-level Dutch or French is required, together with an active working knowledge of English. Contactperson & Reference
- Reference #: INW28704
- Pieter Messely
- pieter.messely@i4m.be