Account Manager – Cybersecurity
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About the Role
A fast‑growing cybersecurity environment is seeking an experienced Account Manager to drive customer success, strengthen long‑term relationships, and support business expansion across Belgium. You will manage a diverse portfolio of clients, act as their trusted advisor, and contribute directly to strategic growth initiatives.
Key Responsibilities
Client Portfolio Management
- Manage and grow a portfolio of strategic accounts
- Build strong, long‑term relationships with clients
- Serve as the main point of contact for all client needs
- Respond to customer requests promptly and professionally
- Resolve issues, manage expectations, and ensure high satisfaction Business Development
- Identify and generate new business opportunities
- Leverage existing networks and develop new ones
- Support marketing initiatives and external communication
- Represent the company at industry events and client meetings Sales Administration & Reporting
- Maintain accurate CRM records and ensure proper data encoding
- Track account performance, KPIs, and sales forecasts
- Monitor quarterly and annual results
- Recommend actions to improve sales performance and identify growth opportunities Security & Compliance
- Apply best practices for handling sensitive information
- Identify and report suspicious activity (phishing, social engineering, etc.)
- Follow internal security policies and privacy procedures Travel Requirements
- Regular travel across Belgium is required Ideal Profile
- Languages:
- Dutch: Fluent / Native
- French: Professional proficiency
- English: Professional proficiency
- Experience &
Education:
- Bachelor’s degree
- Minimum 3 years as an Account Manager in the IT sector
- Strong knowledge of cybersecurity solutions
- Solid skills in client rapport, sales development, project management, and sales operations Benefits & Advantages
- Hybrid work model – up to 3 days remote
- Company car + fuel card
- Meal vouchers (PLUXEE)
- Health insurance (DKV)
- Bonus structure
- TOIL (Time Off In Lieu)
- Corporate mutual benefits
- A stable, long‑term role within a high‑growth cybersecurity environment
- Opportunity to work with international teams and expand your professional network.
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