Operational Excellence Manager
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Job description
Our client, a key player in the Belgian energy landscape, is scaling up its Grid Development (GD) department to meet fast-growing demand driven by the energy transition. We are looking for an Operational Excellence Manager to build and lead the GD Center of Excellence. The ideal candidate is a hands-on, structured change maker who turns strategy into concrete plans that make teams faster, sharper and more effective.
Responsibility
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Strategic Roadmap: Partner with the GD Core Team to translate the strategic roadmap into a structured operational excellence plan, and drive its execution.
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Planning and Prioritization: Drive the quarterly planning and reprioritization cycle, and coordinate resource planning across Grid Development teams.
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Performance Management & KPIs: Define KPIs, launch a monthly GD dashboard and run the operational dialogue where data is turned into actions and decisions.
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Document Management: Design a document management system for key GD documents, from a System Planning pilot (end 2027) to a GD-wide roll-out, ensuring traceable decisions and transparent reporting.
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Continuous Improvement: Embed a framework to identify, evaluate and implement improvements in processes, tools and ways of working, and measure their impact on efficiency and quality.
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Center of Excellence: Set up the GD Center of Excellence with shared guidelines, tools and best practices, and align the PMOs within GD to avoid redundancy.
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Project Delivery and Change Management: Lead specific GD projects from idea to implementation and make sure the changes stick.
Requirements
Requirements:
o Master’s degree in engineering or economics, or equivalent experience
o 4+ years of experience in operational excellence
o Proven experience defining KPIs and building dashboards (e.g. Power BI)
o Strong background in process optimization and document management
o Basic knowledge of the Belgian energy sector
o Change maker with a service mindset and strong stakeholder management o Autonomous, hands-on and results-driven
o Non-EU candidates: valid Belgian work and residence permits required
Languages:
Fluent in French or Dutch (with at least a good understanding of the other) and good English, both written and oral.
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