Inside Sales Representative

Il y a 1 jour

Merelbeke, Flanders, Belgique Azelis Temps plein

Your role

As an Inside Sales Representative, you are responsible for managing and developing a portfolio of customers within your industry segment. This is an inside sales role where you build strong relationships through digital channels and drive commercial growth.

You combine commercial acumen with analytical insights and digital tools to deliver excellent customer value.

What will you do?

Customer & Principal relationship management & sales growthGrow, build and maintain customer and principal relationships via phone and online toolsUnderstand customer (technical) needs and identify commercial opportunitiesDevelop new accounts in line with business growth strategyCommercial follow-upNegotiate prices and volumesAchieve annual sales targetsEnsure pricing data is accurate and up to date in CRMDigital customer engagementUse CRM (Dynamics 365) and integrated Microsoft tools dailyPromote the use of Customer Portal and e-LabDeliver a best-in-class digital customer experienceData & analysisGather and analyze market, product and competitor informationTranslate insights into actionable business strategiesAdministration & controlMaintain accurate customer and product data in CRMMonitor payment terms and financial risksCollaborate with internal stakeholders (marketing, technical, SHEQ, …)Sustainability & optimizationContribute to sustainability initiatives and KPIsContinuously improve processes and ways of working

Who are you?

✔ Technical bachelor’s degree (preferably in Chemistry)
✔ Around 3 years of experience in a commercial role
✔ Digitally savvy (CRM Dynamics 365, Microsoft tools, customer platforms)
✔ Strong communication and relationship-building skills
✔ Analytical mindset with a commercial drive
✔ Good negotiation and presentation skills
✔ Fluent in Dutch and English
✔ Able to work under pressure and manage priorities