General Manager – Benelux and Ireland

The General Manager (GM) Benelux and Ireland leads all business units in the Benelux organisation, the Benelux commercial operations team and the General Manager of Ireland. They manage managers for all areas of operation to achieve the targeted financial results, local strategy, and business goals.

The GM forges relationships with local business partners, key opinion leaders, regulatory authorities, government representatives and decision makers. They spearhead strategic meetings and discussions with these stakeholders and influence decisions that support our goals.

As part of the North West EU cluster, the GM is a member of the Cluster leadership team and contributes their business experience and expertise to add value to the debate, strategy, and decision-making process for the broader Region.

Core Responsibilities

Financial Management Accountability

Full P&L responsibility for business including both revenue and operating income. The role ensures that the region delivers agreed operating plan and budget, and that sales revenue exceeds targetDevelop the annual operating plan for the business aligned with the key business imperatives for the organizationResponsible for achieving key focus product budgetUtilises digital and data technology and tools to their fullest capabilities to drive sales growth and optimize performance at the branchLeverage all income streams, products, technology, services, consultancy, solutions, and process enhancementEnsure financial control of the business and maintain financial integrity in all areasEnsures the effective operation and management of all functional areas of the business such as customer service, commercial operations, sales and marketing and technical operationsProduce accurate financial forecasting to NW EU Leadership teamsGenerate and protect short- and long-term revenue streamsManage the budget of the Benelux and Ireland markets with tight control. Report regularly on budget forecastManage business unit and market expenses to comply with the Expenses Policy and avoid overspends

Strategic Thinking, Planning and Orchestrate Flawless Execution

- Deliver strategic plans for all business units and markets that provide unrivalled customer value and utilise the resources of Marketing, Sales, Technical, Regulatory Affairs & other support functions

- Develop creative and insightful strategic plans and business operations, in line with Zoetis strategic goals, priorities and financial targets

- Deliver new business opportunities, products, or services to the market for Zoetis. Continually assess customer growth opportunities and develop the business in line with country objectives

Maintain a constant view of market conditions. Anticipate fluctuation. Make calculated judgements to harness the commercial potential from changing market conditions

- Translate the strategy into tactical delivery for your managers. Effectively allocate and align resources to enable delivery of the strategy

- Identify all possible business alliances, joint ventures, and co-promotions, and sustain their development

Customer proposition

Drive the delivery of a customer-centric offer. Manage this offer to contain a holistic package of products, services, and consultancyEnsure the evolution of the customer value proposition in line with customer needs and the market directionInstil a strong customer focus in all team members, regardless of role or technical expertiseMaintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy and Global Vet Policy and other codes of practice and corporate policies

People Development and Building a High performing organization

Provide to your direct reports, a specific and clear direction for the strategy, objectives, policies, practices, and expectationsLead your team through periods of change that will drive process enhancements and deliver improved results. Through action, create an environment of innovation and entrepreneurialismDrive the achievement of excellent individual results by using formal people processes, performance management, training & development, and talent & succession planning

- Attract, grow, and keep the best people

- Develop rigorous and robust processes for the pipelining of talent

- Use coaching as a tool to grow your managers in ability and achievement. Embed a coaching culture in your business

- Ensure people are managed using the expectations set out in our company vision, mission, values, behaviours, and policies

- Have in place a thriving culture of reward and recognition. Enable individual results and accomplishments to facilitate a team members pr