IT Analyst

Mission Overview:

This is a consultancy mission delivered by Keystone Solutions at a client site. Our client is a leading independent energy infrastructure group headquartered in Belgium, with activities across Europe, the Middle East, and South America. They specialize in gas transmission, storage, and LNG terminalling, and are a key player in the energy transition, transporting natural gas today while preparing infrastructure for hydrogen, biomethane, carbon dioxide, and other low-carbon energy carriers of tomorrow.

As an ICT Analyst for a Gas Flow Management product, you will join a cross-functional agile product team to shape digital solutions that support commercial operations and gas flow planning processes across the client’s energy infrastructure. As a Keystone Solutions consultant, you will play a pivotal role throughout the product lifecycle: gathering business needs, designing functional solutions, creating and executing test scenarios, supporting user acceptance testing, and ensuring effective post-deployment support, while collaborating closely with developers to deliver the best solution for users and customers.

The applications in scope span the full gas flow management lifecycle: customer onboarding, contracting, demand processing, flow planning, network balancing, billing, invoicing, data publication, reporting, and B2B messaging. These processes cover transmission, storage, and terminalling and are used by the client as well as multiple European Transmission System Operators. You will contribute to the continuous improvement and evolution of Gas Flow Management products, ensuring regulatory compliance, enhancing customer-facing capabilities, and preparing the software suite to support emerging energy carriers such as hydrogen and biomethane.

Consultancy Model and Keystone Advantages:

• Consultancy nature of work: Operate as a Keystone Solutions consultant embedded within the client’s teams, combining on-site presence with remote work to co-create solutions and deliver measurable outcomes.
• Dynamic projects: Tackle diverse challenges across the gas flow lifecycle, collaborating with stakeholders from commercial, operations, IT, and regulatory domains on initiatives that impact multiple European operators.
• Turbo-charged learning and development: Access Keystone Solutions’ professional development support, including mentoring, peer communities, certifications, and tailored learning paths focused on product analysis, agile delivery, and energy-sector domain knowledge.
• Ambition skyrocketing within a consultancy framework: Build a fast-evolving career through varied engagements, gaining visibility across client leadership and Keystone Solutions while expanding your impact from feature delivery to product strategy.

Role-Specific Impact in Energy and Gas Flow Management:

• Apply advanced functional and business analysis techniques to mission-critical energy processes, ensuring reliability, scalability, and compliance for gas flow planning and operations.
• Shape product evolutions that prepare the platform for future energy carriers, enabling the transition to hydrogen and biomethane while maintaining current commercial and operational excellence.
• Collaborate with developers, testers, product owners, and business stakeholders to turn complex requirements into high-value product increments and production-ready solutions.

Key Responsibilities:

• Deeply understand customer and business needs beyond stated requirements and translate them into valuable, feasible product evolutions, performed as a Keystone Solutions consultant working closely with the client.
• Facilitate workshops and interviews with stakeholders to gather, analyze, and clarify business requirements.
• Translate requirements into conceptual models, for example use case diagrams, activity diagrams, and information models, aligned with the existing application architecture.
• Collaborate with other product team members to refine requirements into user stories, estimate effort, and ensure sprint delivery.
• Execute functional tests, support end users during UAT, conduct demo sessions, deliver training, and provide clear documentation.
• Handle service requests from business stakeholders, manage production issues, and suggest improvements to ensure timely and effective support.
• Contribute to continuous knowledge sharing and way of working improvements within the team.
• Actively engage in Agile ceremonies: backlog refinement, sprint planning, reviews, retrospectives, and daily stand-ups.
• Participate in a wide range of initiatives to implement new features for users and customers, comply with changing Belgian and European regulations, and make the