HR Generalist

Description

No Relocation Offered

Key Responsibilities
May Include:

Serve as the first point of contact for employees and managers, providing advice and support on HR processes, policies, and employee-related queries.
Support and implement programs that align organizational structure, people capabilities, systems, and culture with business strategy.
Develop and maintain effective programs for employee retention, promotion, engagement, talent management, organization design, performance management, compensation, and benefits.
Coach and guide line managers on using the HR self-service model, including Workday case creation and accessing resources on the central employee hub.
Ensure compliance with legal requirements in day-to-day employee management, partnering with the legal department when necessary to mitigate risks.
Support and enhance the delivery of onboarding, training, and compliance initiatives for new starters and existing employees.
Provide support and training for annual HR processes, including performance reviews, annual salary reviews, talent reviews, and employee engagement surveys (e.g., Pulse Surveys).

Role, Scope, Responsibilities changed. Find updated JD attached.

The HR Generalist acts as a trusted HR partner for Supply Chain operations in Germany, providing expert guidance on employee relations, works council matters, employee engagement and wellbeing initiatives. The role partners closely with Plant Managers and leadership teams to foster a positive employee experience, maintain productive employee and works council relationships, support organisational change, and ensure compliance with German labour legislation. The position plays a key role in driving engagement, strengthening leadership capability, and creating a high-performing and inclusive workplace culture across the German and selected European manufacturing network.

Scope:

HR support for CHEP Supply Chain Operations DACH and selected European manufacturing locations.
Approximately 150+ employees across multiple operational sites.
Primary focus on manufacturing and plant operations.
Lead HR support on Employee Relations, Works Council collaboration, employee engagement and wellbeing initiatives.
Support cross-border HR projects within the European Supply Chain organisation.

Measures

Employee Engagement results and action plan completion.
ER/LR case management: Successful resolution of Employee Relations cases.
Quality of Works Council relationships and delivery of co-determination processes.
Employee retention and turnover metrics.
Employee wellbeing indicators and absenteeism trends.
Talent and succession plans for key operational positions.
Manager capability and satisfaction with HR support.
Compliance with labour law and internal policies.

Major/Key Accountabilities

Employee Relations & Works Council

Serve as the primary HR contact for employee relations matters across DACH Supply Chain operations and further continental European Service Centres.
Lead and coordinate complex employee relations cases, ensuring fair, consistent and legally compliant outcomes.
Partner closely with local and central Works Councils, preparing consultations, negotiations and agreements where required.
Provide coaching and guidance to managers on labour law, employee relations, performance management and disciplinary processes.
Support organizational restructuring, change management initiatives and workforce planning activities.

Employee Engagement & Wellbeing

Develop and execute local engagement action plans based on employee feedback and engagement survey results.
Drive wellbeing initiatives that support employee health, safety and overall employee experience.
Partner with site leadership teams to strengthen a culture of inclusion, recognition and continuous improvement.
Monitor engagement, retention and absenteeism trends and recommend appropriate actions.

HR Business Partnership

Act as trusted advisor to Plant Managers and leadership teams on all people-related matters.
Support talent reviews, succession planning and leadership development activities.
Partner with Talent Acquisition to attract and retain high-quality operational talent.
Support implementation of regional and global HR programs within Supply Chain operations.
Collaborate with HR Centres of Expertise and HR Operations to ensure efficient service delivery and continuous process improvement.

Challenges/Problem Solving

High volume HR activities in an operational/manufacturing environmentManaging complex employee relations and works council matters in a un