Senior functional analyst

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Brussels, Belgique Collective.work Temps plein

Job description

Salaire: TJM HT max 600 € (hors éventuels frais de mission, à discuter avec le client)

Senior Functional Analyst – International Rail & E-commerce

Location: Brussels, Belgium

On-site presence: Up to 5 days per week

Languages: English (C1) and French or Dutch (C1)

Mission

We are looking for an experienced Functional Analyst to support the development of digital sales channels and customer-facing solutions within the international rail transport domain.

You will work closely with business stakeholders, developers and architects throughout the project lifecycle, from requirements gathering and feasibility analysis to functional specifications, API documentation and user acceptance testing.

Key Responsibilities

  • Gather, analyse and document business requirements, objectives and processes.

  • Challenge business needs and propose appropriate functional solutions.

  • Translate requirements into functional specifications and user stories.

  • Model business processes and document functional workflows.

  • Collaborate with development teams to ensure alignment between business requirements and technical solutions.

  • Contribute to API documentation and functional solution design.

  • Prepare test plans and test cases, and coordinate user acceptance testing.

  • Investigate functional issues and work with developers and support teams on their resolution.

  • Safeguard existing business and solution architecture.

  • Identify bottlenecks and proactively propose improvements.

  • Present functional deliverables and solutions to internal and external stakeholders.

Required Experience & Skills

  • 5+ years of experience as a Business or Functional Analyst.

  • Experience in a public transport environment (at least one assignment).

  • Experience in an e-commerce environment (at least one assignment).

  • Experience with international rail travel, including content distribution, PNR, direct sales and seat reservations.

  • 5+ years of experience with business process modelling tools such as BPMN or UML.

  • 2+ years of experience writing functional analyses using Sitecore CMS.

  • 5+ years of experience writing User Stories.

  • 5+ years of experience working in a SAFe / Agile environment.

  • Knowledge of software development lifecycle methodologies (Agile and/or Waterfall).

Languages

  • English: minimum C1, written and spoken.

  • French or Dutch: minimum C1, written and spoken.

Additional Expectations

  • Strong analytical and problem-solving skills.

  • Excellent communication and stakeholder management abilities.

  • Ability to work independently and challenge business requirements constructively.

  • Experience collaborating with developers, project teams and enterprise/solution architects.