AI Solutions Lead for Customer Care

Il y a 3 heures

East Flanders, Flanders, Belgique Luminus Temps plein

Luminus is seeking a CX AI Solutions Specialist to bring AI to life across our customer care channels. You bridge AI strategy, technology and business needs, developing solutions that enhance customer interactions and empower our customer-facing teams.

From identifying opportunities to delivering and optimizing AI solutions, you ensure innovation translates into measurable improvements in customer satisfaction, operational efficiency and digital service quality, while collaborating with IT,