Customer Operations Specialist

Il y a 5 jours

Brussels, Belgique Page Personnel Temps plein
As a Customer Operations Specialist (Trilingual) your responsibilities are:Manage and process customer inquiries and requests effectively.
Handle client files from A-Z.
Coordinate with internal teams and external stakeholders.
Provide clear and professional communication in Dutch, French, and English.
Maintain a high level of customer satisfaction through excellent service delivery.
Analyze customer feedback and suggest improvements where necessary.
A successful Customer Operations Specialist (Trilingual) should have:Fluency in Dutch, French, and English (both written and spoken).
Strong team-oriented mindset.
Experience with admin work + client contact.
Attention to detail and ability to work under pressure.
Proficiency in using customer management systems and tools.
A proactive and solution-oriented mindset.
Our customer offers you:An attractive salary package between EUR 31500 and EUR 38500.
Meal vouchers, insurance benefits, and transport allowance.
The possibility to work remotely.
Opportunities for professional growth and development.
A permanent position in a big company within the insurance industry.
If you are passionate about customer operations and are excited to work in Brussels, apply today to become a part of this reputable organization in the insurance sector.