Functional Analyst M/F

h3Join AFD.
Tech, part of Accenture /h3 pAFD.
Tech, part of Accenture, supports leading organizations in their digital transformation. With strong multi-industry expertise, we help our clients address today’s technological challenges and anticipate tomorrow’s needs. Since joining the Accenture group in 2022, AFD.
Tech has strengthened its capabilities in strategic areas including networks, cloud and cybersecurity. /p h3Role Overview /h3 pWe are looking for a skilled Functional Analyst to support business and IT transformation projects across a variety of industries and clients. Acting as the key link between business stakeholders and technical teams, you will analyze business needs, define functional requirements and ensure that delivered solutions meet both business expectations and technical constraints. /p h3Key Responsibilities /h3 ulliGather, analyze and document business requirements from stakeholders. /liliTranslate business needs into clear functional specifications, user stories and acceptance criteria. /liliLead workshops and interviews with business users and subject matter experts. /liliAnalyze and model business processes and identify improvement opportunities. /liliCollaborate closely with Business Analysts, Product Owners, Developers, Architects and Testers. /liliDefine functional requirements, business rules, workflows and traceability mechanisms. /liliSupport solution design and ensure alignment with business objectives. /liliPrepare and execute functional tests and user acceptance testing (UAT). /liliMonitor defects, support issue resolution and validate delivered solutions. /liliMaintain functional documentation throughout the project lifecycle. /liliParticipate in Agile ceremonies and backlog refinement activities. /liliSupport change management and user adoption initiatives. /li /ul h3Required Skills and Experience /h3 ulliAt least 3 years of experience as a Functional Analyst. /liliProven requirements elicitation, analysis and documentation skills. /liliAbility to produce detailed functional specifications and test scenarios. /liliExperience defining business rules, workflows and process models. /liliStrong stakeholder management, facilitation and communication skills. /liliExperience in process mapping, optimization, gap analysis and impact assessment. /liliExperience with data analysis and requirement traceability. /li /ul h3Methodologies and Tools /h3 ulliAgile and Scrum methodologies. /liliJira and Confluence. /liliBPMN, Visio, Draw.io or equivalent process modelling tools. /liliRequirement management and backlog tools. /li /ul h3Technical Awareness /h3 ulliAPIs and system integrations. /liliData flows and interfaces. /liliBasic SQL. /liliEnterprise applications and digital platforms. /liliCloud-based environments. /li /ul h3Profile /h3 ulliStrong analytical and problem-solving capabilities. /liliExcellent communication and documentation skills. /liliAbility to interact effectively with both business and technical stakeholders. /liliAutonomous, proactive and solution-oriented mindset. /liliComfortable working in multicultural and international environments. /li /ul h3Preferred Experienc e /h3 ulliCRM platforms such as Salesforce, Dynamics 365 or SAP CRM. /liliERP solutions such as SAP, Oracle or Microsoft Dynamics. /liliCustomer experience and digital transformation projects. /liliUtilities, Telecom, Banking, Insurance, Public Sector or Industrial environments. /liliLarge-scale transformation programmes. /li /ul h3Language Requirement s /h3 ulliFrench OR Dutch: professional proficiency, mandatory. /liliEnglish: professional proficiency, mandatory. /li /ul h3Work Arrangemen t /h3 ulliHybrid working model. /liliMinimum 2 days per week onsite in Brussels. /liliRemote work possible for the remainder of the week, depending on project requirements. /li /ul