Customer Advisor – Czech
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Location:
Ghent, Belgium Work Model: Hybrid | 24/7 Rotational Shifts | Relocation Support
About the Role
We are recruiting Czech, Russian, and Polish-speaking Customer Advisors to join an international support team based in Ghent. In this hybrid role, you will act as a key point of contact for customers, ensuring high‑quality assistance and a smooth service experience. Key Information Work Model: Hybrid Schedule: 24/7 rotating shifts Shift Duration: 7h30 per shift (including a 30‑minute lunch break) Relocation: Relocation support provided About Ghent Ghent is a vibrant Belgian city known for its historic architecture, canals, cultural diversity, and high quality of life. It offers an excellent environment for professionals relocating to Europe. Additional Details Initial contract duration: 1–3–6 months (not permanent from day one) First month of training: fully on-site After training: 1 remote day per week Relocation package includes 1 month of accommodation for candidates relocating from outside Belgium Responsibilities Provide customer support in Czech, Russian, and Polish Manage inquiries, requests, and issue resolution Ensure a positive customer experience Follow internal procedures and maintain accurate documentation Requirements Fluent proficiency in Czech Fluent proficiency in Russian Fluent proficiency in Polish Ability to accept a 24/7 rotating shift schedule Willingness to accept an initial 1–3–6 month contract Please send your updated CV and required documents to: alessandra.nepomuceno@cbtalents.com
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