Officer, Business Management Systems

NATO - North Atlantic Treaty Organisation

Job Description - Officer, Business Management Systems (261457)

Officer, Business Management Systems - 261457

Primary Location

NATO Body

NATO International Staff (NATO IS)

Schedule

Full-time

Application Deadline

11-Oct-2026, 9:59:00 PM

Salary (Pay Basis)

Grade NATO Grade G11-G15

Summary

The Office of Financial Control (OFC) is responsible procurement, budgetary, financial and accounting services for NATO entities, primarily the NATO International Staff (IS) Civil Budget. It is also responsible for reporting on the NATO IS civil and reimbursable budgets, NATO-wide pensions and related funds. It provides procurement, cash management, finance and accounting support to extra budgetary funds (e.g. trust funds) and bilateral arrangements, including the Tax Reimbursement Agreement with the United States (U.S.).

The incumbent provides expert advice and first-line user support. They augment the BMS team, as required, to ensure the timely maintenance of setup and master data. They perform the role of system administrator, business analyst, tester and trainer, as needed in order to support the proper operation and evolution of the ERP system.

The incumbent deputises the Head BMS as required.

Qualifications and Experience

• possess a University Degree in management information systems, operations research, economics, accounting, business process engineering, business administration, public administration, finance, or related discipline from an institute of recognised standing;
• possess at least 2 years of experience in the implementation, support, administration and configuration of Oracle E-Business Suite applications;
• have experience with security system administration, user monitoring, software release management, and system control activities;
• have in depth knowledge of standard ERP and financial systems and office tools (spread sheets, databases and management and reporting tools (e.g. OBIEE));
• have the following minimum levels of NATO’s official languages (English/French): V (\"Advanced\") in one; I (\"Beginner\") in the other.

The following would be considered an advantage:

• experience with the use, implementation or support of Artificial Intelligence tools to support finance, procurement or human resources management;
• knowledge of a specific set of accounting standards (e.g. International Financial Reporting Standards, IFRS; or International Public Sector Accounting Standards, IPSAS);
• experience with the financial and management processes of governments and/or international organisations with a large user community.

Main Accountabilities

Information Management: Provide first line support to the user community. Provide guidance to solve client issues. Handle queries relating to Oracle E-Business Suite, transactional data processing, interfaces, business flows, accounting and system impact, reporting possibilities and tools. Develop and maintain knowledge cross Oracle E-Business Suite modules.

Planning and Execution: Facilitate change management efforts in the OFC by driving improvements in business processes and standards. Develop work, team, and project plans to meet specific objectives and requirements. Coordinate and support initiatives aimed at transforming the employment of people, processes, and tools and improving NATO’s financial and acquisition management domain.

Project Management: Support implementing projects, typically involving the development and implementation of business processes to meet ERP identified business needs. Manage issues relating to the integration of systems in the day-to-day work habits of NATO entities supported by the ERP CC. Assist in evaluating ERP progress and contribute to issue resolution processes, taking corrective action as necessary and providing regular reporting to key stakeholders.

Perform any other related duty as assigned.

Interrelationships

Reporting Line: The incumbent reports to the Head of the Business Management Systems.

Interactions: They liaise with other IS Divisions and Independent Offices.

Direct reports: N/A

Indirect reports: N/A

Competencies

The incumbent must demonstrate:

• Achievement: creates own measures of excellence and improves performance.
• Analytical Thinking: sees multiple relationships.
• Clarity and Accuracy: monitors others’ work for clarity.
• Conceptual Thinking: applies learned concepts.
• Customer Service Orientation: makes things bett