Second Line Support Engineer

Il y a 6 heures

Arrondissement of BrusselsCapital, Brussels, Belgique Smals Temps plein
pMinimum 2 years in a similar IT support or management role. /p h3Education /h3 pBachelor's degree in IT or equivalent experience required. /p h3Required Skills /h3 pMicrosoft Intune Windows Autopilot Microsoft Defender for Endpoint Active Directory Microsoft Entra ID /p h3Soft Skills /h3 pAnalytical Precise Client-oriented Clear communication Structured and proactive work /p h3About /h3 h3The Position /h3 pAs a Second Line Support Engineer, you will manage and secure workstations and mobile devices, ensuring a stable Microsoft 365 environment. You will work closely with Security, IAM, and IT teams. /p h3The Company /h3 pSmals provides ICT services and solutions to enhance public sector operations. Our mission is to deliver impactful IT solutions for society. We aim to continuously innovate and improve digital services. /p h3Your Responsibilities /h3 ul liConfigure, deploy, and maintain devices via Microsoft Intune. /li liManage configuration profiles, applications, and updates through Windows Autopilot. /li liAnalyze and resolve second-line incidents related to Windows, Microsoft 365, network, VPN, and MFA. /li liMonitor alerts in Microsoft Defender for Endpoint and contribute to remediation actions. /li liDocument solutions, perform Root Cause Analyses, and ensure compliance with security policies. /li liCollaborate with Security, IAM, and IT teams to continuously improve the digital work environment. /li /ul h3Why Join Us? /h3 ul liExtensive telework policy /li liInternal and external training opportunities /li liAdditional benefits like hospital insurance, pension plan, meal vouchers, eco-cheques /li liMobility budget for company car or public transport reimbursement /li liDiscounts on various brands and services /li /ul