Solutions Engineer
Il y a 3 heures
belgium belgium
Apideck
Temps plein
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ppWe are looking for our first dedicated bSolution Engineer /b to join the Go-To-Market team at bApideck /b. As a Solution Engineer, you'll play a pivotal role in bridging the gap between our customers and our platform—empowering product, engineering, and commercial teams at fast-growing SaaS companies to succeed with our integration layer. /ppThis role combines technical expertise with customer-facing responsibilities. You'll work closely with prospects, customers, and internal teams to architect solutions, support API integrations, and ensure a smooth technical onboarding experience. /ph3Key Responsibilities /h3ulliAct as the technical point of contact during pre-sales conversations and onboarding. /liliCollaborate with customers to design and implement scalable integration solutions using Apideck's APIs. /liliAssist the Sales and Customer Success teams by translating business needs into technical requirements. /liliLead technical discovery calls and provide product demos tailored to engineering and product audiences. /liliTroubleshoot complex API-related issues and guide customers through resolution. /liliContribute to improving developer documentation, guides, and other technical resources. /liliServe as the feedback loop between customers and the Product/Engineering teams to help shape product roadmap and enhancements. /liliContinuously stay up to date with our API products and integration landscape. /li /ulh3Requirements /h3ulli3+ years of experience in a technical solutions, sales engineering, or implementation engineering role in a SaaS or API-first environment. /liliStrong understanding of RESTful APIs, webhooks, authentication methods (OAuth, API keys), and JSON. /liliComfortable working in developer environments (Postman, Swagger, cURL, terminal). /liliExcellent communication skills with the ability to simplify complex technical topics for diverse audiences. /liliCustomer-first mindset and ability to thrive in a fast-moving startup environment. /liliExperience working with tools like Slack, CRM platforms, Customer Suppport and issue tracking systems. /liliFamiliarity with Node.js or other scripting languages, and hands-on experience with API integrations. /li /ul /p