Customer Relationship Management Manager

Il y a 7 heures

Brussels, Brussels, Belgique Response Informatics Temps plein

Role: Customer relationship manager

Location: Brussels, Belgium

Type: Contract (Long-term)



If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

Description:

  • Liaising with internal and external stakeholders;
  • Identifying business needs and determining solutions to business problems;
  • Create and maintain documentation of business requirements and solutions using appropriate documentation standards;
  • Provide input for the software development process;
  • Modelling business processes;
  • Requirements/needs management and tracking;
  • Risk analysis.

Requirements

  • University degree in IT combined with relevant IT professional experience of 8 years;
  • Excellent experience with managing stakeholders in large project;
  • Experience in negotiation with actors from the business and IT community;
  • Experience with business administration or public relations studies/domain, customer relation and stakeholder management;
  • Experience xirbnpk with preparation materials for meetings with committees/clients ;
  • Experience with meeting facilitation and communication handling;
  • Good knowledge of large organization administrative business processes;
  • Ability to give business and technical presentations;
  • Excellent command of the English language.